What is BMC TrueSight Operations Management?
TrueSight Operations Management is a turnkey solution that provides a comprehensive view of how key services are performing, so IT knows immediately if customer experiences may be impacted. TrueSight Operations Management helps IT teams merge operational silos and streamline efforts across technology domains, shifting focus from managing individual service components to delivering exceptional customer experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
89 Plan to Renew
1
Since last award
69 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love BMC TrueSight Operations Management?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Security Operations Automation
Incident Management Automation
Problem Management Automation
Performance & Capacity Management Automation
Operational Task Automation
Change Control Automation
Analyze Discovery Data
Data Visualization
Explainable and Trainable Algorithms
Analyze Activity Data
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Quality of Features
Ease of Data Integration
BMC TrueSight Operations Management Reviews
Imran K.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2023
Best Product for Patching and Automation
Likeliness to Recommend
What differentiates BMC TrueSight Operations Management from other similar products?
The ability to live-explorer, run scripts, and patch on command is pretty good.
What is your favorite aspect of this product?
Patching and managing a large server estate , BSA is one-stop solution for Data Center Infrastructure support, delivery and automation tool which help in provisioning, patching, server management, IT Audit and compliance, Application deployments, code deployments, etc
What do you dislike most about this product?
The agent-based solution and console are Java-based clients. Even though we have portal option available , its a drawback to have fully functional client installed.
What recommendations would you give to someone considering this product?
BladeLogic makes my administration of a variety of network equipment more efficient. There are both GUIs and CLIs for different needs, so it's very flexible and convenient. Upgrade procedures are good, as you would be able to keep all the current settings and history.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Surendra L.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Recommended to go with BMC Suite
Likeliness to Recommend
What differentiates BMC TrueSight Operations Management from other similar products?
It provides a complete ecosystem to easily implement for your IT infrastructure
What is your favorite aspect of this product?
Network topology and issue impact visualisation
What do you dislike most about this product?
Dashboard customisation
What recommendations would you give to someone considering this product?
I'd recommend to get this product to manage your IT infrastructure
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Trustworthy
Cons
- Less Performance Enhancing
- Charges for Enhancements
- Leverages Incumbent Status
Zeeshan A.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Great product to use with easy to use interface.
Likeliness to Recommend
What differentiates BMC TrueSight Operations Management from other similar products?
Great user interface
What is your favorite aspect of this product?
Very easy to use and understand.
What do you dislike most about this product?
Sometimes laggy
What recommendations would you give to someone considering this product?
Its a fantastic product to use on daily basis
Pros
- Reliable
- Trustworthy
- Unique Features
- Inspires Innovation
