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Brivo Inc

Brivo Access

Composite Score

7.8 /10

CX Score

8.1 /10

18 Reviews Write a Review

What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details

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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 92%
Conflict Resolution:: 99%
Strategy & Innovation:: 95%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative

5% Neutral

95% Positive

Pros

Inspires Innovation
Client Friendly Policies
Fair
Altruistic

Feature Ratings

Average 85

Scheduled Access Times

Battery Backup

Intrusion Alarm Integration

Support for Automatic Door Openers

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Continuous Power

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Average 83

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Brivo Access Reviews

srikanth k.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Access with Card and Biometrics is fantastic!

Likeliness to Recommend

8 /10

What differentiates Brivo Access from other similar products?

Biometric access and simplicity of accessing

What is your favorite aspect of this product?

Way of accessing with multiple options

What do you dislike most about this product?

Integration with other apps

What recommendations would you give to someone considering this product?

If you are looking for card and biometric access related you can think of this product

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Xiaohua K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

To remotely manage the installations.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

By employing the variety of Brivo security cameras, it allows you to use the video surveillance system. Brivo has various certifications and is very focused on cyber security. With the Brivo Mobile Pass app, you can distribute Mobile Passes to numerous smartphones

What is your favorite aspect of this product?

I like Brivo Access for managing properties from a web-based dashboard and improving the visitor experience. Using the Brivo Mobile Pass app or a browser-based table, we can obtain or revoke authorization, set schedules, view real-time or recorded video footage, and review reports. We can open the doors by pressing a button on the app or using Siri voice commands. To reduce potential security issues, Brivo Mobile Pass lets us employ Bluetooth-based geofencing with its readers.

What do you dislike most about this product?

Driver support for Brivo Mobile Pass is still patchy.

What recommendations would you give to someone considering this product?

I recommend Brivo Access to drive security automation, improve the employee and tenant experience, and protect all the people and property in your environment.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jerry G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

For managing multiple sites.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Provides Bluetooth-enabled smart readers and connect to smartphones. With their physical ID or smartphone, Brivo readers can easily use the Brivo Access platform to open doors. Your locks, readers and sensors can communicate with each other thanks to control panels. In addition, they allow connections between other specialized technology solutions and Brivo's access control devices.

What is your favorite aspect of this product?

I like that we can remotely manage the access of tenants, guests, carriers and workers thanks to the visibility, intelligence and control of Brivo Access. Brivo's Access Cam enables HD video playback and real-time visual capture of building entrances. The Brivo Access program allows employees to monitor video footage and access events. You can unlock doors using a variety of access credentials, including cell phones, key cards, PINs, and fobs, thanks to the various ways to authenticate them.

What do you dislike most about this product?

There are still restrictions on the support window. If you desire all the extra features, prices may increase dramatically.

What recommendations would you give to someone considering this product?

I recommend Brivo Access; you can see the user interface from any web browser or mobile device that has an internet connection because it's cloud based.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Brivo Access

What is Brivo Access?

Company Details

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Brivo Access Ratings

87 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Brivo Access?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Brivo Access Reviews

srikanth k.

Access with Card and Biometrics is fantastic!

Likeliness to Recommend

Pros

Xiaohua K.

To remotely manage the installations.

Likeliness to Recommend

Pros

Jerry G.

For managing multiple sites.

Likeliness to Recommend

Pros

Title

Feature Ratings

Scheduled Access Times

Battery Backup

Intrusion Alarm Integration

Support for Automatic Door Openers

Remote Door on Demand Lock Unlock

Integration With Other Security Systems

Continuous Power

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Manual Key Override

Audit of Entry Times by Specific Individuals

Vendor Capability Ratings

Business Value Created

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration