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Brivo Inc

Brivo Access

Composite Score

7.4 /10

CX Score

7.7 /10

14 Reviews Write a Review

What is Brivo Access?

Brivo Access is a unified security platform delivering new digital transformation capabilities for organizations worldwide. Brivo Access sets a new standard for access control with the industry’s first integrated business intelligence (BI) tools and machine learning technologies to transform data into actionable insights. Brivo Access will improve the ability of the CISO/CSO to manage more comprehensive data sets and have a more holistic view of the business. Security teams will be empowered with easily customized and visualized access control and smart building sensor data to illuminate anomalies and better protect their people and property.

Company Details

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Brivo Access Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Brivo Access.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Brivo Access?

0% Negative

9% Neutral

91% Positive

Pros

Inspires Innovation
Client Friendly Policies
Fair
Altruistic

Feature Ratings

Average 84

Scheduled Access Times

Remote Door on Demand Lock Unlock

Battery Backup

Support for Automatic Door Openers

Continuous Power

Integration With Other Security Systems

Intrusion Alarm Integration

Audit of Entry Times by Specific Individuals

Manual Key Override

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Average 83

Breadth of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Brivo Access Reviews

Xiaohua K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

To remotely manage the installations.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

By employing the variety of Brivo security cameras, it allows you to use the video surveillance system. Brivo has various certifications and is very focused on cyber security. With the Brivo Mobile Pass app, you can distribute Mobile Passes to numerous smartphones

What is your favorite aspect of this product?

I like Brivo Access for managing properties from a web-based dashboard and improving the visitor experience. Using the Brivo Mobile Pass app or a browser-based table, we can obtain or revoke authorization, set schedules, view real-time or recorded video footage, and review reports. We can open the doors by pressing a button on the app or using Siri voice commands. To reduce potential security issues, Brivo Mobile Pass lets us employ Bluetooth-based geofencing with its readers.

What do you dislike most about this product?

Driver support for Brivo Mobile Pass is still patchy.

What recommendations would you give to someone considering this product?

I recommend Brivo Access to drive security automation, improve the employee and tenant experience, and protect all the people and property in your environment.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jerry G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

For managing multiple sites.

Likeliness to Recommend

9 /10

What differentiates Brivo Access from other similar products?

Provides Bluetooth-enabled smart readers and connect to smartphones. With their physical ID or smartphone, Brivo readers can easily use the Brivo Access platform to open doors. Your locks, readers and sensors can communicate with each other thanks to control panels. In addition, they allow connections between other specialized technology solutions and Brivo's access control devices.

What is your favorite aspect of this product?

I like that we can remotely manage the access of tenants, guests, carriers and workers thanks to the visibility, intelligence and control of Brivo Access. Brivo's Access Cam enables HD video playback and real-time visual capture of building entrances. The Brivo Access program allows employees to monitor video footage and access events. You can unlock doors using a variety of access credentials, including cell phones, key cards, PINs, and fobs, thanks to the various ways to authenticate them.

What do you dislike most about this product?

There are still restrictions on the support window. If you desire all the extra features, prices may increase dramatically.

What recommendations would you give to someone considering this product?

I recommend Brivo Access; you can see the user interface from any web browser or mobile device that has an internet connection because it's cloud based.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rebecca S.

Role: Finance
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Glad to have this product for our team

Likeliness to Recommend

7 /10

What differentiates Brivo Access from other similar products?

Great integration with products we were needed

What is your favorite aspect of this product?

Easy to use system

What do you dislike most about this product?

A little complicated to learn

What recommendations would you give to someone considering this product?

Make sure you compare alternative options

Pros

Inspires Innovation
Helps Innovate
Continually Improving Product
Reliable

Cons

Less Performance Enhancing
Less Caring
Under Delivered

Latest Research

Brivo Access

What is Brivo Access?

Company Details

Need Assistance?

Brivo Access Ratings

88 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Brivo Access?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scheduled Access Times Scheduling of access times for specific people or groups. For example, disallowing site access or door entry between certain hours in the night.

Remote Door on Demand Lock Unlock Ability for security to remotely lock or unlock a door on an on-demand, one-time basis.

Battery Backup Battery backup allows for continued access to keypad or access cards, in the event of a power outage.

Support for Automatic Door Openers Support for automatic door openers, including accessible door mechanisms.

Continuous Power Access panels are electrically powered via low-voltage wiring or Power-over-Ethernet (POE), for data network connected devices.

Integration With Other Security Systems Integration with other security systems, such as Security Video Management Systems (VMS), fire monitoring systems, panic alarms, distress alarms.

Intrusion Alarm Integration Alerts for unauthorized access through a doorway such as "tailgating" i.e. following someone with authorized access.

Audit of Entry Times by Specific Individuals In tandem with the previous point, the ability to produce entry logs of persons who have “keyed in” or “swiped in”.

Manual Key Override Allow the ability for a person to use a physical key to access a secured door in exceptional circumstances.

Remote Permanent Granting Removal of Door Access Ability to grant “permanent” access credentials to magnetic swipe cards and/or proximity cards, remotely.

Access Control Via Keypad Access Card or Biometrics Granting access by keypad code, magnetic swipe card, proximity card, biometrics, non-transferrable, auditing of entry by specific persons or account.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Brivo Access Reviews

Xiaohua K.

To remotely manage the installations.

Likeliness to Recommend

Pros

Jerry G.

For managing multiple sites.

Likeliness to Recommend

Pros

Rebecca S.

Glad to have this product for our team

Likeliness to Recommend

Pros

Cons

Title

Feature Ratings

Scheduled Access Times

Remote Door on Demand Lock Unlock

Battery Backup

Support for Automatic Door Openers

Continuous Power

Integration With Other Security Systems

Intrusion Alarm Integration

Audit of Entry Times by Specific Individuals

Manual Key Override

Remote Permanent Granting Removal of Door Access

Access Control Via Keypad Access Card or Biometrics

Vendor Capability Ratings

Breadth of Features

Business Value Created

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration