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Calendly

Calendly

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Calendly
9.1 /10

What is Calendly?

Calendly is a hub for scheduling meetings professionally and efficiently, eliminating the hassle of back-and-forth emails so you can get back to work. Calendly is a powerful yet simple automated scheduling tool, takes the work out of connecting with others. Calendly uncomplicates scheduling by only offering times that work with your availability across all of your calendars.

Company Details


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Awards & Recognition

Calendly won the following awards in the Appointment Scheduling category

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Calendly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Calendly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
93%
Conflict Resolution:
96%
Strategy & Innovation:
93%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Calendly?

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1% Negative
2% Neutral
97% Positive

Pros

  • Enables Productivity
  • Reliable
  • Effective Service
  • Saves Time

Feature Ratings

Average 88

Scheduling Link Creation

90

Calendar Integration

90

Real-Time Calendar View

90

Availability Preferences

88

Automated Notifications

88

Mobile

84

3rd Party Integration

84

Customizable Branding

83

Analytics and Reporting

83

Payment Processing

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Usability and Intuitiveness

88

Business Value Created

87

Breadth of Features

85

Quality of Features

85

Ease of Data Integration

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Vendor Support

82

Availability and Quality of Training

82

Calendly Reviews

Hadas S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Calendly addresses all meeting scenarios.

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Unlike other appointment scheduling software, Calendly's use-case goes beyond basic appointment scheduling. It is embedded in critical workflows across different departments in my company . It is used in the marketing department for powering automations, in the sales department for seamless sales call scheduling , in the Human resource department for onboarding new hires and scheduling interviews . It is also used within the IT department of my company too.

What is your favorite aspect of this product?

I love the instant notifications that Calendly sends my team , whenever someone schedules appointments with us . Either directly through the appointment link or through our marketing workflows. This helps to keep everyone abreast with all scheduled appointments, making it unlikely for meetings to be missed. Also, when we are unable to make a scheduled appointment, we can simply cancel or reschedule without the need to send a direct message.

What do you dislike most about this product?

Personally, I do not remember having any bad experience with Calendly. I can basically say that my department is yet to even take full advantage of the potentials of this software.

What recommendations would you give to someone considering this product?

I am of the opinion that all modern businesses , especially those with a customer facing team or department should consider Calendly.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Alenoghena E.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Simple and professional tool that saves time

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly is easy to use. It has top nuch integration, flexible and it gives team room to function

What is your favorite aspect of this product?

The simplicity in automation makes very easy to change meeting, send reminds without confusion and at different times zones

What do you dislike most about this product?

It does not give lot of room for personal customization hence limiting those who want to add logo and colurs of their personal business

What recommendations would you give to someone considering this product?

Calendly is an excellent appointment setting tool. You start with the free version and upscale when needed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Leverages Incumbent Status

Serena O.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Calendly is simplified scheduling at scale.

Likeliness to Recommend

10 /10

What differentiates Calendly from other similar products?

Calendly is easy to use , and can be embedded into critical sales and marketing workflows, to serve as catalyst for our most critical marketing processes , For instance, we embedded Calendly into our sales process, by automating meeting appointments to be scheduled, once a sales lead is vetted and passes through our CRM pipeline.

What is your favorite aspect of this product?

Calendly multi person scheduling function, completely automates the process of identifying free work time schedules for team meetings. Instead of manual correspondence, Calendly simply is able to identify the appointment schedule for all of my team members by synchronizing with their work calendar and identifying common time slots, where we are all free to attend group meetings. This saves my team a whole lot of time , that would have been spent on manually planning team meetings.

What do you dislike most about this product?

On my scheduling page, Calendly doesn't give me adequate freedom to redesign or customize . The default page layout is static and its elements cannot be tweaked. Advanced styling of the page is not supported either.

What recommendations would you give to someone considering this product?

Perfect for automated, scalable management of the appointment scheduling workflow, across organizations

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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