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OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.3 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 86

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Austin M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Rewrite complete sentences

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It's a great way to modify content with artificial intelligence. It offers excellent integration with social networks, works with all editors and email clients, provides phrase rewriting suggestions, plus a multilingual word search engine.

What is your favorite aspect of this product?

I can rewrite, shorten, expand and even change the tone of my existing content, which is very useful and fast.

What recommendations would you give to someone considering this product?

ChatGPT is a great way to modify content with artificial intelligence. I would gladly recommend it to anyone interested in trying to understand the context and semantics of what you write, especially considering the fact that you can use it completely free.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ikki P.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Define unknown words with ChatGPT

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Define unknown words quickly and easily.

What is your favorite aspect of this product?

Plugin for the Moodle e-learning manager.

What recommendations would you give to someone considering this product?

It is an optimal option. Perfectly complemented by WordPress and Moodle, this module helps verify in case the distribution is unique.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lucky O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Great product, but too verbose most times

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

High contextual understanding

What is your favorite aspect of this product?

Code generation

What do you dislike most about this product?

Can be overly verbose

What recommendations would you give to someone considering this product?

Make sure you understand prompt engineering to avoid initial frustrations

Pros

  • Respectful
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular ChatGPT Comparisons

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