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ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Nabin P.

  • Role: C-Level
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Realistic images and codes that always compile

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT produces far better code, texts, and images than any other GPT model in the market

What is your favorite aspect of this product?

It's not costly and supercharges our team to deliver better products in a short time

What do you dislike most about this product?

It's good, maybe if they could open-source the model.

What recommendations would you give to someone considering this product?

It's a new tool that every business and individual must use to compete in coming years

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First

Ankit Z.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

A future ready AI assistance platform

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Thing I like the most in ChatGPT is the human touch it gives to every content, plus it uses really extraordinary vocab, which you can't easily find on the web. I feel like I am talking to my colleague and giving him instructions to write different piece of content, the difference is the ChatGPT does the task in a few seconds without getting tired.

What is your favorite aspect of this product?

By far the most useful and amazing AI tool out there. ChatGPT can give you information regarding whatever you ask. and not only it can give the information, it can also summarize, organize, explained in any way you want. As long as you are asking the right questions framed in a right way it can solve it. ChatGPT helps me generate creative texts, can engage in open-ended and free-flowing conversations.

What do you dislike most about this product?

Downsides of ChatGPT, First of all ChatGPT 3.5 is not updated with the latest data .It might not give precise details about current events. Also the text to image generation is still available only for paid versions which can be made available for free version.

What recommendations would you give to someone considering this product?

ChatGPT is an essential tool that is leveraged whenever we are on work. Whether it is creating an email or blog post, this tool is always helpful. ChatGPT reduces the searching time of answers for particular question by generating exact solution to asked question. It generates a single accurate answer for a request, but a normal search engine produces vast number of answers and creates confusion.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

SUDHEER M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"ChatGPT impresses with exceptional language."

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

"It excels with unique language proficiency and user-friendly interface, providing unparalleled communication and productivity benefits in comparison to other products."

What is your favorite aspect of this product?

"It's standout features, including powerful language capabilities and intuitive design, ensure efficient communication and a positive user experience, enhancing overall productivity."

What do you dislike most about this product?

"It impresses with language capabilities and user-friendliness, but could refine context understanding. Overall, it enhances communication and productivity effectively."

What recommendations would you give to someone considering this product?

"Consider ChatGPT for its exceptional language capabilities and user-friendly interface, providing valuable enhancements in communication and productivity."

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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