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ChatGPT Logo
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OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.3 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Helps Innovate
  • Saves Time
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 86

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Ansh K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Good to go

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It's ability to find out the answer very quickly and with vast example

What is your favorite aspect of this product?

The continuity of providing the factual answer

What do you dislike most about this product?

Nothing specific

What recommendations would you give to someone considering this product?

A good to go product would save a lot of time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prasad M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Quick and efficient

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Prompt response

What is your favorite aspect of this product?

No downtime

What do you dislike most about this product?

Image analysis should be made free to use

What recommendations would you give to someone considering this product?

Frequent downtimes on GPT-4

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Prakash A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Versatile and powerful.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out due to its advanced natural language processing capabilities, extensive training on diverse topics, and ability to generate human-like responses. Unlike other similar products, ChatGPT excels in understanding context, generating coherent conversations, and providing relevant and insightful information across a wide range of domains and languages.

What is your favorite aspect of this product?

Adaptability and versatility.

What do you dislike most about this product?

not having current data.

What recommendations would you give to someone considering this product?

Explore various use cases and experiment with different prompts to understand the capabilities and limitations of ChatGPT. Additionally, provide feedback and fine-tune prompts to improve accuracy and relevance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular ChatGPT Comparisons

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