What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Down
2
Since last award
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
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3
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 96%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Article Summarizer
Grammar and Spellcheck
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Text Personalization
Customization
Integration
Templates
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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ChatGPT Reviews
Darshika V.
- Role: Finance
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Mar 2025
ChatGPT: Smart, Versatile, but Needs Oversight
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out because it's built to handle a wide range of tasks-from answering questions and explaining complex topics to generating content like stories, poems, or essays. It can also be used to understand technical codes that are written in diverse programming languages like Python, SQL, etc. What makes it special is that it can engage in natural, conversational interaction, making it feel like you are chatting with a real person.
What is your favorite aspect of this product?
My favorite part of ChatGPT is its ability to understand and respond to context. Whether you are asking a simple question or delving into a deep topic, it can follow along and provide relevant information.
What do you dislike most about this product?
One downside is that ChatGPT may sometimes give incorrect or incomplete answers. While it's usually great at generating responses, it's not always 100% correct or up-to-date.
What recommendations would you give to someone considering this product?
If you are looking for a tool to help with writing , brainstorming, or answering questions, ChatGPT is always an excellent choice. It is also great for learning almost any new technology and tool or even practicing language.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Victor A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Chatgpt an innovative software
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT offers personalized interactions by adapting to user inputs, also excels in generating human-like text based.
What is your favorite aspect of this product?
Its improved user experience through natural interactions and versatility in applications
What do you dislike most about this product?
Sometimes the dataset contains biases
What recommendations would you give to someone considering this product?
Understanding the Strengths and Limits of chatgpt can be a great tool for problem-solving and learning
Pros
- Efficient Service
- Continually Improving Product
- Effective Service
- Caring
Prakriti B.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Easy to use- everyone loves it
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
The pre-created ai templates can be helpful
What is your favorite aspect of this product?
you can create your own ai templates
What do you dislike most about this product?
not sure what it is- but personally I prefer perplexity
What recommendations would you give to someone considering this product?
My team LOVES chatgpt enterprise- your team will too
