What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Down
2
Since last award
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Fair
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Article Summarizer
Grammar and Spellcheck
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Integration
Templates
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews
Jithin J.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
One of the best GPT models.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
GPT model 4-o is one of the best LLM out there
What is your favorite aspect of this product?
The data protection offered to business ensuring our data is not used to train the data set is crucial
What do you dislike most about this product?
The image creation feature is not up to the mark
What recommendations would you give to someone considering this product?
One of the best AI writing assistant and content creation tool
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Inspires Innovation
Seyi A.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Mar 2025
Fits any industry
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It has a much more robust ai language & data
What is your favorite aspect of this product?
It's customization
What do you dislike most about this product?
Data privacy and security is kinda non existent
What recommendations would you give to someone considering this product?
Just try it, you'd be shocked at the results
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Manik G.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Feb 2025
Powerful and Versatile Software
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its advanced language understanding, contextual memory, and versatility across various tasks. Its seamless integration with plugins, APIs, and real-time web access further enhances its functionality compared to similar AI models.
What is your favorite aspect of this product?
Its ability to generate accurate, context-aware responses and adapt to a wide range of tasks, from coding to creative writing, makes it highly versatile and efficient.
What do you dislike most about this product?
Limited real-time knowledge, occasional inaccuracies, and lack of full control over memory retention can sometimes affect the user experience.
What recommendations would you give to someone considering this product?
Understand its strengths and limitations—ChatGPT excels at generating text, coding, and problem-solving, but always verify critical information. For best results, provide clear prompts and iterate as needed. If using it for professional tasks, consider integrations with APIs and plugins to enhance functionality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
