
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceChatGPT Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ChatGPT.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
Down
2
Since last award
98 Plan to Renew
82 Satisfaction of Cost Relative to Value
Down
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 96%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Fair
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Article Summarizer
Grammar and Spellcheck
Topic Generator
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Integration
Templates
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Angel U.
- Role: Student Academic
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
The best so far
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's more detailed in explanation.
What is your favorite aspect of this product?
Article writing
What do you dislike most about this product?
Nothing for now
What recommendations would you give to someone considering this product?
I'd advice anyone going into article writing to use it for directions. Also, if you are looking to improve your social media engagement and you need a guideline, it is your go-to software. The best infact.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Over Delivered

Esther O.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
Efficient and Reliable
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is more efficient and very straight to the point. It's interface is also user friendly making it easy to navigate.
What is your favorite aspect of this product?
As someone who writes on a daily basis, I no longer run out of ideas
What do you dislike most about this product?
Sometimes it is not accessible
What recommendations would you give to someone considering this product?
You won't run out of ideas with this tool and it will make your work faster.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Saves Time

Samuel A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
A Powerful AI Assistant for Content Creation
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out due to its advanced AI-powered natural language processing, seamless adaptability to different writing styles, and ability to generate high-quality, engaging content quickly. Its versatility in SEO optimization, content ideation, and grammar correction makes it a valuable tool for freelancers.
What is your favorite aspect of this product?
I love ChatGPT’s efficiency in generating well-structured, SEO-optimized content. It saves time by offering real-time writing assistance, keyword integration, and content refinement, making it an essential tool for digital marketing and website content creation.
What do you dislike most about this product?
One limitation is the lack of a built-in plagiarism checker and limited real-time fact-checking. Also, it sometimes requires manual adjustments to ensure content uniqueness and accuracy, especially when writing technical or research-based content.
What recommendations would you give to someone considering this product?
If you're a freelancer, marketer, or content creator, ChatGPT is an excellent tool for improving productivity and content quality. However, always review AI-generated content for accuracy, personalize it for your audience, and supplement it with external SEO tools for deeper optimization.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation