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ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Vaibhav A.

  • Role: Operations
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Amazing software. Kudos to Team!

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

User friends and ease of use

What is your favorite aspect of this product?

Provides answers to every question which comes through your mind

What do you dislike most about this product?

Some features should be implemented so that students dont misuse it and ruin their studies

What recommendations would you give to someone considering this product?

Surely go ahead for it but use your brain in the same level

Pros

  • Enables Productivity
  • Saves Time
  • Acts with Integrity
  • Continually Improving Product

Cons

  • Less Friendly Negotiation
  • Less Performance Enhancing
  • Vendor's Interest First

Evan F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Embrace the future!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

If you recognize that AI is not going to take your job from you, but that those who utilize AI will, you're on your way to understanding. ChatGPT offers valuable creation aide but you still have to know what you're telling it.

What is your favorite aspect of this product?

Unlimited content creation and idea sharing. The more (and better) you prompt, the more you get out of it.

What do you dislike most about this product?

Would like more 3rd party vendor options to try out, but that's it.

What recommendations would you give to someone considering this product?

Be ready to move yourself forward, and don't be afraid. It's not a parlor trick.....if you use ChatGPT to your advantage, you can get ahead and embrace the future of work.

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Saves Time

Saikat M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product and very easy to use

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It gives you the most appropriate answers compared to other gen AI products.

What is your favorite aspect of this product?

To the point answer

What do you dislike most about this product?

Slow , occassionally down

What recommendations would you give to someone considering this product?

Buy gpt 4+ , it is really worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
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