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ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10
ChatGPT
8.9 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Writing Assistants category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

Down 2
Since last award

98 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
91%
Conflict Resolution:
93%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

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1% Negative
2% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 84

Artificial Intelligence and Natural Language Processing

87

Article Summarizer

85

Grammar and Spellcheck

85

Topic Generator

85

Long Form Content Generation

83

Multi-Language Support

83

Style and Tone Suggestions

82

Text Personalization

81

Customization

81

Integration

80

Templates

80

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Ease of Implementation

85

Business Value Created

83

Quality of Features

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Ease of Data Integration

80

Ease of Customization

79

Availability and Quality of Training

79

Ease of IT Administration

79

Vendor Support

76

ChatGPT Reviews

Gson E.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Best Ai tools Ever to do it

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT distinguishes itself from other similar products through several key factors:-Natural Language Processing (NLP) Capabilities,Continuous Learning and Improvement,Ethical Considerations: and more

What is your favorite aspect of this product?

the ability for CHATGPT to read and summarize PDFs,Images once uploaded on it. Thats Execellent.

What do you dislike most about this product?

I cant really say anyone for now

What recommendations would you give to someone considering this product?

Understand its Capabilities and Limitations such as;- Strengths: -Generates human-quality text -Adaptable to various tasks -Learns and improves over time -Provides creative text formats Limitations: -May sometimes generate incorrect or misleading information -Relies on the quality of the data it's trained on -Can be sensitive to input phrasing Use them Effectively

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prabhjit S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

AI Content Generation Made Perfect!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The content outputs you get from ChatGPT are the best and most human like when compared with competitors like Gemini. I love the fact that it can search the internet to give the latest results and tune itself as per my instructions.

What is your favorite aspect of this product?

Absolutely everything. From writing emails to making changes in our published blogs ChatGPT has become a major part of my life and living without it would be a hassle. They've built a great product and I am looking forward to see how it gets better with updates in future. Easy to use UI, Perfect content generation it has everything I could ask for.

What do you dislike most about this product?

Nothing. Would love if they add a feature to continue conversation no matter how many prompts we have given. As of now we have to start a new one if we cross around 250 prompts.

What recommendations would you give to someone considering this product?

Go for it. Best thing you can try to take your content to a new level.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Afam N.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

The dearest friend in tech.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It thinks with and for you.

What is your favorite aspect of this product?

Endless possibilities; ChatGPT has made work easier. It does not encourage laziness but confidence and uniqueness.

What do you dislike most about this product?

That it didn't come earlier.

What recommendations would you give to someone considering this product?

Your have all to gain with ChatGPT.

Pros

  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Helps Innovate

Most Popular ChatGPT Comparisons

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