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OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Dixit R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Problem solver

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

As it has been trained in large amount of dataset so it is more accurate compared to other's.

What is your favorite aspect of this product?

Most of the time it gives right solution,

What do you dislike most about this product?

It is not capable of reading big paragraph.

What recommendations would you give to someone considering this product?

You must consider this product as this is the best in market as compared to others in comparison of accuracy and also in comparison of pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meerali N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best AI tool on Earth!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is unique in itself, it has no competitor on earth that can match its standards! Best quality AI product

What is your favorite aspect of this product?

It continuously improves and gives the best correct solution based on prompts! Amazing product, my favorite since 2022!

What do you dislike most about this product?

Sometimes it irritates me but works well after giving full internet speed and some time to relax it! Just my experience!

What recommendations would you give to someone considering this product?

Go for it, no other product in market can match the standards of ChatGPT!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Juhil S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Very easy to use

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

very easy to use, even first-timers will find it easy.

What is your favorite aspect of this product?

it does not share any incorrect or misleading information

What do you dislike most about this product?

As i said earlier, sometimes it crashes when you provide very long context.

What recommendations would you give to someone considering this product?

go and make the task easier to perform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
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