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Circuit

Composite Score

7.5 /10

CX Score

7.7 /10

23 Reviews Write a Review

What is Circuit?

Circuit is everything your teams need to communicate in a single app. It’s voice, video, screen share, chat, and file sharing. It’s collaboration made simple. Circuit improves teamwork by combining audio, video and screen-share with persistent messaging and content sharing in a single experience.

Company Details

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Circuit Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Circuit.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

84 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Circuit?

4% Negative

10% Neutral

86% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Feature Ratings

Average 81

Instant Messaging

Screen Sharing

Task Management

File Sharing Collaboration

Voice and Video Collaboration

Integration With Productivity Tools

Notifications

Granular Access Management

Document Collaboration

Search

Cross Platform Support

Vendor Capability Ratings

Average 80

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration

Circuit Reviews

Role: Student Academic
Industry: Education
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Jun 2022

Great software, easy to use.

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Martha K.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Very amazing and inherent meeting tool.

Likeliness to Recommend

10 /10

What differentiates Circuit from other similar products?

Circuit is a superb platform for making online calls.The features are great which are complete,easy to use and dynamic.This makes it easy for the user to involve in normal conversations.Updates of the features are done superbly increasing the effectiveness of the software in task manipulation.

What is your favorite aspect of this product?

Circuit is a software that we are using for video calling with fellow colleagues among other things.I can do this from whenever place I feel like without any commute.This is an amazing meeting tool.

What do you dislike most about this product?

It have used this software for a shorter period.So far I have not encountered lot of unsolved problems hence no dislike.

What recommendations would you give to someone considering this product?

This tool is an easy one to navigate.With this aspect and many other great tool I just recommend.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Ezra M.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Video conferencing and instant messaging solution.

Likeliness to Recommend

10 /10

What differentiates Circuit from other similar products?

Circuit offers screen sharing capabilities unlike it's alternatives. It's simple to make HD video calls with Circuit. It's simple to conduct virtual meetings with Circuit.

What is your favorite aspect of this product?

It's simple to chat with my colleagues using instant messages. Enables me to make and receive voice and video calls. It's simple to share files with my colleagues using Circuit. It's simple to simple to store and manage files.

What do you dislike most about this product?

Poor internet connectivity may lead to calls disconnection.

What recommendations would you give to someone considering this product?

It's an amazing solution that ensures better communication with my teams hence it's a must to have.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Circuit

What is Circuit?

Company Details

Need Assistance?

Circuit Ratings

84 Likeliness to Recommend

84 Plan to Renew

1 Since last award

80 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Circuit?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Screen Sharing The ability to share screens.

Task Management Includes task prioritizing, task assignments, subtasks, and task tracking and monitoring.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Voice and Video Collaboration The ability to have video and audio conversations/conferences, either between two people or within large groups.

Integration With Productivity Tools Ability to integrate with the tools people use to do their jobs

Notifications Tool alerts business of an application generated event.

Granular Access Management Able to ensure that only your team has access to information, or open up access to other groups, roles, users, etc.

Document Collaboration Multiple people can work simultaneously on the same file or set of files

Search The system can search an entire body of a document for a keyword or phrase.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Circuit Reviews

Great software, easy to use.

Likeliness to Recommend

Pros

Martha K.

Very amazing and inherent meeting tool.

Likeliness to Recommend

Pros

Ezra M.

Video conferencing and instant messaging solution.

Likeliness to Recommend

Pros

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Mattermost

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1
Since last award

2
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Feature Ratings

Instant Messaging

Screen Sharing

Task Management

File Sharing Collaboration

Voice and Video Collaboration

Integration With Productivity Tools

Notifications

Granular Access Management

Document Collaboration

Search

Cross Platform Support

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of Data Integration