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Cisco Prime for IT and Service Providers Logo
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Cisco Systems

Cisco Prime for IT and Service Providers

Composite Score
7.3 /10
CX Score
7.7 /10
Category
Cisco Prime for IT and Service Providers
7.3 /10

What is Cisco Prime for IT and Service Providers?

Cisco Prime for IT products empower IT departments to more effectively manage their networks and the services they deliver for Cisco Enterprise Networks, data center, and collaboration architectures. Cisco Prime for Service Providers is a modular and comprehensive portfolio of OSS and network management solutions. These solutions help accelerate the time to value of innovative Cisco architectures supporting A to Z management of evolved programmable networks, mobility, video, cloud, and managed services.

Company Details


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Cisco Prime for IT and Service Providers Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Cisco Prime for IT and Service Providers.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Cisco Prime for IT and Service Providers?

0% Negative
18% Neutral
82% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 81

Reporting

85

Management Console

84

Assessment

83

Approval Process

81

Testing

81

Deployment

81

Validation

80

Third Party Application Patching

80

Automation

79

Notifications

79

Scheduling

78

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

84

Vendor Support

84

Ease of Implementation

83

Ease of Data Integration

81

Ease of IT Administration

81

Ease of Customization

81

Business Value Created

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Quality of Features

77

Cisco Prime for IT and Service Providers Reviews

Theresa A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use open source productivity suite.

Likeliness to Recommend

10 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

I find Service provider software and it can always happen is to open some files made by Office or Office because they tend to dislocate the paragraphs and images. Service provider software provides the multiple platforms at in one place and we can easily save a lot of time through using this service provider software.

What is your favorite aspect of this product?

I have used much other software but Service provider is one of the best internet providers because it is very fast as compared to the other software. I like to use this software because its design and features are very amazing, that is really minimizes the need for new users to try it for the first time and have to learn a whole bunch of new things.

What do you dislike most about this product?

I dislike is just two things, and the first is that I should have an option to set the spaces between lines at something different from the default values without having to reset it every time the program restarts or opens a new document and finally that there are times when you save documents at the beginning without explaining so it should be saved again.

What recommendations would you give to someone considering this product?

Service provider is one of the best productivity application software that we can easily open all files and other applications. Service provider is an online application that we can easily create and edit files of any format. They also are great with customer support and all of its new features are very amazing and also easy to use. Service provider software has very fantastic and multiple features for the business management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

IMRAN I.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use,Fantastic Product,

Likeliness to Recommend

10 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

Cisco Prime is unique in its own, One of the best products from CISCO by far, centralizing your all security policies and controlling access to network.

What is your favorite aspect of this product?

Restricted access to network

What do you dislike most about this product?

There is nothing that we didnot like

What recommendations would you give to someone considering this product?

This product is must to have in your organization

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shenna C.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Easy to use and makes multitasking very easy.

Likeliness to Recommend

8 /10

What differentiates Cisco Prime for IT and Service Providers from other similar products?

It allows you to be more hands free and mobile.

What is your favorite aspect of this product?

I can connect via internet from any system computer.

What do you dislike most about this product?

We now have the ability to see our demand and productivity.

What recommendations would you give to someone considering this product?

Pay for the premium package that utilizes hand free communication which decultters your space.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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