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Classy

Composite Score
6.6 /10
CX Score
7.1 /10
Category
Classy
6.6 /10

What is Classy?

Classy is a giving platform that enables nonprofits to connect with supporters through online fundraising. Classy makes it incredibly easy for your supporters to give, resulting in much higher conversion. Classy allows you to make the supporter journey more relevant, engaging, and intuitive. Meet supporters where they are and use the same technologies that people interact with every day.

Company Details


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Classy Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

76 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Classy?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Inspires Innovation
  • Respectful

Cons

  • Leverages Incumbent Status

Feature Ratings

Average 85

Attendee Management

92

Social Media Marketing Management

90

Volunteer Management

88

Donation and Pledge Management

87

Payment Management

86

Event Ticket Management

84

Event Feedback

84

Fundraising Management

83

Registration Management

82

Auction Management

78

Analytics and Reporting

77

Vendor Capability Ratings

Average 70

Ease of Implementation

89

Business Value Created

81

Availability and Quality of Training

77

Quality of Features

73

Product Strategy and Rate of Improvement

70

Vendor Support

70

Usability and Intuitiveness

67

Breadth of Features

65

Ease of IT Administration

63

Ease of Data Integration

60

Ease of Customization

58

Classy Reviews

James W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Better Event Planning With Classy

Likeliness to Recommend

9 /10

What differentiates Classy from other similar products?

With Classy, it becomes easy to make supporters journey more relevant. It is easy to use and makes fundraising easy

What is your favorite aspect of this product?

I like that Classy makes planning events easy It helps in increasing conversion and supporters can give ore and have an easy time while doing it

What do you dislike most about this product?

I have no dislikes and Classy has been amazing

What recommendations would you give to someone considering this product?

I recommend Classy because it has been working well especially when it comes to even planning and easy fundraising

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Kiran B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

My Event Planner!!

Likeliness to Recommend

10 /10

What differentiates Classy from other similar products?

Event can be planned very easily and with good presentation.

What is your favorite aspect of this product?

we can easily build reports. Event pages are easy to manage and our bug free. They have a good Support team.

What do you dislike most about this product?

Sometime it crashes and we need to restart it also we have noticed multiple maintenance on site.

What recommendations would you give to someone considering this product?

Go for the demo version before full subscription.

Pros

  • Saves Time
  • Acts with Integrity
  • Generous Negotitation
  • Over Delivered

Valerie C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Apr 2022

Simple and Clean (but maybe too simple)

Likeliness to Recommend

4 /10

What differentiates Classy from other similar products?

Classy is very simple to use. The site is very intuitive which makes it easier than other products. Anyone can jump in and figure out their best way to use the Classy page!

What is your favorite aspect of this product?

How easy it is to see donations to my page. It is so simple to see totals and how they break out by day and time.

What do you dislike most about this product?

It is almost too simple. Pulling data proves to be a challenge because you cannot save the fields that you want on the donation page, if you reset the page it also resets all the information you want which can get very frustrating.

What recommendations would you give to someone considering this product?

This is a great product if you don't need to be pulling lots of data from it. It is clean, easy to use, and a great tracker of your donations. i would recommend thinking through how often you'll need to pull data out and consider this product after figuring that out!

Pros

  • Respectful
  • Altruistic
  • Generous Negotitation
  • Transparent

Cons

  • Slower Product Innovation
  • Commodity Features
  • Charges for Enhancements
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