ClickMeeting Customer Reviews 2024

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ClickMeeting

Composite Score

8.5 /10

CX Score

8.8 /10

17 Reviews Write a Review

What is ClickMeeting?

ClickMeeting is a browser-based platform for hosting webinars and training sessions. Since the platform is browser-based ClickMeeting works on all devices and operating systems. It also does not require software installation. Its user interface has all the tools necessary to make webinars engaging for attendees and cost-effective for organizers. It also allows users to customize the elements in order to create a personalized brand experience. ClickMeeting makes these tools available to organizations of all sizes, from one-person firms to multinational enterprises. T

Company Details

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ClickMeeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickMeeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickMeeting?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 92

Audio Conferencing Call in Bridge

Virtual Whiteboard

Audio Controls

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Instant Messaging

Facilitator Functions

Application Share

Video Conferencing

File Transfer

Vendor Capability Ratings

Average 90

Ease of IT Administration

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

ClickMeeting Reviews

Małgorzata K.

Role: C-Level
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use webinar tool.

Likeliness to Recommend

10 /10

What differentiates ClickMeeting from other similar products?

Clickmeeting has a very convenient pricing system

What is your favorite aspect of this product?

The system offers a lot of features and is great for teams just getting started with webinars.

What do you dislike most about this product?

The system uses the company name from the invoice data and displays it on the home page with information about scheduled webinars. In our case, this doesn't work because the company is not recognizable and only owns the brand for which we conduct webinars.

What recommendations would you give to someone considering this product?

Clickmeeting is a very stable system with very good support. It should work well for both small and big events.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Winni H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Commodity Features

Raju S.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Perfect Tool for Community

Likeliness to Recommend

9 /10

What differentiates ClickMeeting from other similar products?

Easy meetings scheduling and coordinating.

What is your favorite aspect of this product?

Effective integrations with other tools.

What do you dislike most about this product?

I have no dislike at all

What recommendations would you give to someone considering this product?

For all effectiveness of collaboration use this tool.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

ClickMeeting

What is ClickMeeting?

Company Details

Need Assistance?

ClickMeeting Ratings

91 Likeliness to Recommend

100 Plan to Renew

97 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love ClickMeeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Keyboard Mouse Control Host can grant or remove control

Instant Messaging Real-time, text-based communication between two or more people

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Application Share Ability to share a single application only for viewing by web conference participants

Video Conferencing Interactive video conferencing using a webcam

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

ClickMeeting Reviews

Małgorzata K.

Easy to use webinar tool.

Likeliness to Recommend

Pros

Winni H.

Likeliness to Recommend

Pros

Cons

Raju S.

Perfect Tool for Community

Likeliness to Recommend

Pros

Title

Feature Ratings

Audio Conferencing Call in Bridge

Virtual Whiteboard

Audio Controls

Screen Share

Audio Conferencing VoIP

Keyboard Mouse Control

Instant Messaging

Facilitator Functions

Application Share

Video Conferencing

File Transfer

Vendor Capability Ratings

Ease of IT Administration

Ease of Implementation

Ease of Customization

Business Value Created

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features