What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Hierarchical Task Management
Reporting
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Product Management
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Task Management
Translation missing: en.product_page.ratings.score 8.9
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Objectives and Key Results
Translation missing: en.product_page.ratings.score 8.7
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AI Content Creation and Optimization
Translation missing: en.product_page.ratings.score 8.3
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ClickUp Reviews
Anne K.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: Initial Implementation
Submitted Nov 2024
Beautiful product management tool!
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I love that it is easy to use, Unlike other tools, I didn't have to start looking at tutorial videos on Youtube to learn.
What is your favorite aspect of this product?
I love that I can record Voice Notes to the engineers to explain what I need to do and they can come back to it.
What do you dislike most about this product?
It's not so simple anymore unlike before. There are a lot of features, lol.
What recommendations would you give to someone considering this product?
Take it one step at a time, don't skip the on-screen tutorials.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kiragu M.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2024
Their introductory snippets are top-notch.
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp offers a wide range of views (List, Board, Gantt, Calendar, Timeline, Mind Map, and more) that allow teams to visualize their work in ways that make the most sense for them.
What is your favorite aspect of this product?
The ability to tailor almost every feature—such as custom fields, statuses, automations, and views—means you can adapt it to suit any workflow, whether for agile development, content planning, sales pipelines, or personal task management.
What do you dislike most about this product?
Performance issues can be a concern, especially their Linux Desktop app. This issue becomes more noticeable when switching between different views or accessing detailed project data.
What recommendations would you give to someone considering this product?
ClickUp has a lot of features, so take the time to go through its tutorials, knowledge base, and support materials to get familiar with its capabilities.
Pros
- Trustworthy
- Inspires Innovation
- Helps Innovate
- Reliable
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Oct 2024
Easy to use an highly customizable planning tool.
Likeliness to Recommend
Pros
- Continually Improving Product
- Unique Features
- Respectful
- Reliable
