Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
ClickUp Logo
ClickUp Logo
ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

Filter By

ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Greg F.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Clickup is a great tool but has a learning curve

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Very versatile

What is your favorite aspect of this product?

Templates for projects and tasks

What do you dislike most about this product?

Big learning curve

What recommendations would you give to someone considering this product?

Use ZenPilot to help implement

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Younes B.

  • Role: Consultant
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Makes workflows streamlined and going smoothly

Likeliness to Recommend

6 /10

What differentiates ClickUp from other similar products?

None. Almost all project management apps have -or will clone eventually- their competitors features.

What is your favorite aspect of this product?

The ability to make preset templates ready to use. Like for SEO checklist. It's wonderful.

What do you dislike most about this product?

None as far as I know.

What recommendations would you give to someone considering this product?

There is a plethora of PM apps nowadays there's no need to rush so choose wisely. ClickUp is good start though. But keep your eye open for better alternative that may fits your vertical better than that.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Security Frustrates

Milton S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Great platform for project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

It's distinct from other software in that it allows for a wide variety of customized views, efficient pre-made templates, and flexible configurations for managing and observing projects.

What is your favorite aspect of this product?

ClickUp is a flexible and adaptable platform for project management, able to meet the demands of a wide variety of teams and processes. It is a feature-rich free tier that includes limitless projects, Gantt charts, whiteboards, and in-built time tracking. It also works with a wide variety of other apps and services, like Slack, Google Drive, Zoom, and many more.

What do you dislike most about this product?

ClickUp features a complicated interface that may be intimidating to first-time users. Because of its extensive capabilities, it may take some time to learn how to utilize it effectively for your own tasks.

What recommendations would you give to someone considering this product?

This software is highly recommended by me since it allows me to organize and prioritize my work in a single location by utilizing a variety of views, states, folders, and spaces. I am able to view my responsibilities and projects from a variety of angles by quickly switching between several modes, such as list, board, calendar, and chart, for example.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Most Popular ClickUp Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019