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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Ben W.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Customizable digital workspace—always improving

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

ClickUp is never content to rest on their laurels; they have a feature-rich product, but they are constantly pushing to improve existing features and add new ones

What is your favorite aspect of this product?

The calendar view is superb; I can customize a daily or hourly view, filter which tasks appear, and also view unscheduled tasks in a list alongside the calendar, which can quickly be dragged and dropped onto the schedule

What do you dislike most about this product?

The breadth of options and customizability can be daunting, and the hierarchy is a little confusing at first (though ultimately a good system)

What recommendations would you give to someone considering this product?

Start small to gain familiarity before building out more structure (spaces, folders, etc)

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Khalil R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

The project management platform for startups

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Thanks to ClickUp, we can now make the most of our day-to-day activities, be more accountable than ever, and identify the steps in our procedures that we have skipped with pinpoint accuracy and pinpoint precision. We have numerous projects that need to be managed and several that have already been managed, with some interesting results.

What is your favorite aspect of this product?

ClickUp does a fantastic job of tracking time and tasks. It has been great for easy access to documents and keeping accurate time records for all of our projects. Thanks to its contribution to streamlining communication, client organization and workload, among other things, it is now an integral part of our company's operations and our teams' productivity.

What do you dislike most about this product?

Users would benefit from being able to customize their dashboards and from a more seamless connection with widely used third-party applications.

What recommendations would you give to someone considering this product?

My entire company relies on it every day; it has allowed us to reduce stress, organize our paperwork more efficiently, work together on projects more successfully, and better control our time. The end result is huge time savings, streamlined processes, a wealth of resources for our projects, and effective, collaborative teams that achieve their goals quickly and easily.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Clickup performs a superb job of equipping you to

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

Clickup performs a superb job of equipping you to achieve organizational goals by letting you monitor projects from genesis to completion. The ability to set up a process with several, individualized phases is one of my favorite features. The ability to demonstrate my productivity is critical to my position, and I find that using Clickup to keep tabs on my tasks is both simple and effective.

What is your favorite aspect of this product?

There are several excellent features in ClickUp. The platform has been thoughtfully designed to be accessible to a wide range of users, with just the right degree of personalization and organization to make it effective. ClickUp also provides excellent support for its users and a wealth of resources for learning the platform, both for those new to the program and those looking to get the most out of it.

What do you dislike most about this product?

Learning this takes time and persistence. The system's complexity makes it difficult to quickly adjust to new circumstances in the workplace. While attempting to export or import content, you may not get the results you want. Common data administration tasks aren't made any easier by the dearth of available templates. To get the most out of it, you'll need to spend a lot of money on this instrument.

What recommendations would you give to someone considering this product?

Whether it's time or project management, ClickUp is a fantastic tool for solving a wide range of operational issues. If you put your minds to it, though, you may come up with a lot of creative ways to apply it, thanks to its extensive features that can help you streamline and improve an internal process you were previously managing with Excel, Sheets, or another comparable platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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