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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

Brian L.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

What a great app, "ClickUp."

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

I really like the features that the program has, they are very easy to use, compared to other programs where it was a little more complicated to understand their functions

What is your favorite aspect of this product?

It helps members of a team get up to speed quickly and stay on the same page while working on real-time assignments. To be notified of new tasks, I've integrated it with Slack. Thank you for the Chrome plugin that allows me to create tasks from emails and attach them for easy access.

What do you dislike most about this product?

On rare occasions, it may seem slow or glitchy. Tasks that have been updated but not shown in the list of tasks might be frustrating. I'll have to reload the page a few times before it shows up. There is a delay in the appearance of subtasks when using templates.

What recommendations would you give to someone considering this product?

A good project management tool may be found if you're ready to put in the effort up front.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Robin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

ClickUp for project management.

Likeliness to Recommend

9 /10

What differentiates ClickUp from other similar products?

Notifications and integration with Slack, it is very useful to manage a project, track deadlines, create Gantt charts, the user interface is intuitive and easy to use than other similar PM platforms.

What is your favorite aspect of this product?

It works well, it is useful for creating creative projects, it is easy to use and very customizable, keeping us up to date and constantly monitoring the progress of our projects to meet our goals and deadlines. It improves collaboration and productivity, I like its intuitive interface and it supports integration with our time tracking system right out of the box.

What do you dislike most about this product?

External integrations don't work very well.

What recommendations would you give to someone considering this product?

Easy to manage a project, it is very stable, works well and has very responsive support.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Holly A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

One of the best ways to keep track of projects.

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

It has better features, it is a very easy program to use.

What is your favorite aspect of this product?

Start with the free version and upgrade if you're looking for greater value. It's simple to communicate with my coworkers thanks to Microsoft Teams' connection (even though you dont need it- you can share boards and messages right in the platform itself). Conditional values like "x can't be done until y is started, but it can't begin" are fun for me to play about with.

What do you dislike most about this product?

A mistakenly added to-do item must be erased and re-entered before it can be moved to the in-progress category. Although it's not a major concern, the default setting on my phone app is bothersome to me.

What recommendations would you give to someone considering this product?

The finest project management software I've ever used is ClickUp. It's also Monday for me. Nothing above ClickUp is a project management application that lets you get things done effectively with total control and monitor the progress of your projects. The submission of all work by the due date is also beneficial. Automated processes are also a plus. I strongly believe that businesses with more than six workers, in particular, should make use of ClickUp. I really suggest this curriculum to others.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Effective Service

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