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ClickUp

ClickUp

Composite Score
9.0 /10
CX Score
9.2 /10

What is ClickUp?

Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.

Company Details


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Awards & Recognition

ClickUp won the following awards in the Project Management - Enterprise category

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ClickUp Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ClickUp.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ClickUp?

1% Negative
2% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 85

Collaboration

91

Workflow Management

90

Resource Management

86

Document Management

86

Planning and Scheduling

86

Dependency and Milestone Tracking

86

Time & Expense Tracking

84

Hierarchical Task Management

83

Reporting

82

Budget Management

82

Mobile Access

77

Vendor Capability Ratings

Average 84

Quality of Features

89

Breadth of Features

89

Business Value Created

88

Ease of Data Integration

87

Ease of Implementation

87

Ease of Customization

85

Product Strategy and Rate of Improvement

84

Ease of IT Administration

83

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

78

ClickUp Reviews

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Great features! Easy UI and amazing tools

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered

Maya B.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

The digital solution for tracking tasks

Likeliness to Recommend

10 /10

What differentiates ClickUp from other similar products?

ClickUp's collaborative features are suitable for all types of businesses. Its design is modern, and scheduling is fully automated.

What is your favorite aspect of this product?

I like the ease of creating a project file with ClickUp. I liked the ability to customize the file for all members or restrict access to some. I liked that the file becomes like a project library, where it includes task lists, documents, contacts, and collects updates, notes, and reports.... I liked that the updates are automatically reflected in the task schedule, which keeps closing dates under constant control.

What do you dislike most about this product?

I liked that ClickUp reports were not rigid. I understand that to give them a formal character and ensure that the results are not tampered with.

What recommendations would you give to someone considering this product?

ClickUp is important to ensure continuous follow-up. It provides real scheduling that helps keep workflow on track.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Preetika T.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Good Features, Bit complicated

Likeliness to Recommend

8 /10

What differentiates ClickUp from other similar products?

Time entry you can do, but no screencapture were there. All task assignment, managing thread within conversation.

What is your favorite aspect of this product?

Time tracking with ease, you can turn on while start working and turn off once work's done.

What do you dislike most about this product?

Complexity, when people post few things in new task and some within thread

What recommendations would you give to someone considering this product?

If you're considering: Time entry , no screencapture, project management all at one place, you can opt this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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