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Datadog

Datadog

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Datadog
8.3 /10

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details


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Awards & Recognition

Datadog won the following awards in the Application Performance Management - Enterprise category

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Unique Features
  • Respectful
  • Saves Time

Feature Ratings

Average 82

Server Monitoring

87

Application Metric Reporting

87

Transaction Request Performance

86

Synthetic Monitoring (RUM)

85

Scalability

84

Domain-Agnostic AI/ML

83

Code Performance Monitoring

83

Error Reporting

83

Domain-Centric AI/ML

83

Application Logging

82

Enterprise Cloud Platform Support

82

Vendor Capability Ratings

Average 81

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Business Value Created

83

Availability and Quality of Training

82

Vendor Support

81

Ease of IT Administration

81

Ease of Implementation

81

Usability and Intuitiveness

80

Ease of Data Integration

79

Ease of Customization

74

Datadog Reviews

Christopher B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Needed for critical system monitoring

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Enterprise class

What is your favorite aspect of this product?

The alerting

What do you dislike most about this product?

Can be complex

What recommendations would you give to someone considering this product?

Have a strong IT support system

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Siva Sankar C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Perfect monitoring tool for all

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

It have all options to monitor the application, network and System as well

What is your favorite aspect of this product?

APM tool is my favorite aspect

What do you dislike most about this product?

Cost and Complexity for the new users to do the admin

What recommendations would you give to someone considering this product?

First check the cost then all are okay go with the free trail check all features if everything works fine then go ahead.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Over Delivered

Sushmita S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Powerful tool for monitoring and observability

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

What sets Datadog apart is its incredible integration ecosystem and unified platform approach. Unlike competitors who often require multiple tools, Datadog brings logs, metrics, APM, and security monitoring under one roof. The real-time collaboration features and built-in correlation between different data types make troubleshooting much faster than with other solutions I've used.

What is your favorite aspect of this product?

My favorite aspect is definitely the dashboard creation experience. The flexibility to combine different data sources, create custom widgets, and share live dashboards with teammates is fantastic. I love how I can drag-and-drop elements, use template variables, and quickly clone dashboards to create new views. It's intuitive yet powerful.

What do you dislike most about this product?

The pricing model can be a pain point - it's not always transparent how costs will scale as your usage grows. We've had some surprise bills when certain metrics spiked. Also, the number of features and options can be overwhelming at first, making it tough for new team members to get up to speed without dedicated training.

What recommendations would you give to someone considering this product?

If you're considering Datadog, I'd recommend starting with a focused use case rather than trying to implement everything at once. Begin with infrastructure monitoring or APM, get comfortable with that, then expand.

Pros

  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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