Datadog Customer Reviews 2024

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Datadog

Composite Score

8.6 /10

CX Score

8.7 /10

48 Reviews Write a Review

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization.

Company Details

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Awards & Recognition

Datadog won the following awards in the Systems Management category

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2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

5 Top Rated Features

2024

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

3% Negative

5% Neutral

92% Positive

Pros

Fair
Performance Enhancing
Enables Productivity
Efficient Service

Feature Ratings

Average 87

Cloud Monitoring

Capacity Management

Storage Monitoring

Multi-Site Functionality

Server Performance Monitoring

Centralized Dashboard

Network Performance Management

Patching Automation

Event Correlation & Management

Access Rights Management

Auto-Discovery

Vendor Capability Ratings

Average 87

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

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Datadog Reviews

Thomas R.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Great for monitoring infrastructure.

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

The dashboard visuals are really great. Unsure as to whether there is a product that is similar however I am yet to come across one.

What is your favorite aspect of this product?

Has an intuitive dashboard system that offers visualization and helps to extensively monitor our systems.

What do you dislike most about this product?

It is quite confusing at first to configure and understand how to use from a new user perspective.

What recommendations would you give to someone considering this product?

Honestly if you are looking for a monitoring software for IT operations and security engineering this is the perfect tool. There is a price attached and it will be a steep learning curve however absolutely worth it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Vendor's Interest First
Less Generous

Chris H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Just plain works

Likeliness to Recommend

8 /10

What differentiates Datadog from other similar products?

Their ease of setup

What is your favorite aspect of this product?

Clear dashboards and metrics

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Make sure you spend time ensuring your data connections are solid

Pros

Enables Productivity
Helps Innovate
Continually Improving Product
Reliable

Denish P.

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Easy to use and auto discover services

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Easy to use Auto-discovery beautiful UI

What is your favorite aspect of this product?

Graphs customization business value

What do you dislike most about this product?

it takes a bit while to setup initially but it's not difficult

What recommendations would you give to someone considering this product?

Start using it, you will love it!

Pros

Caring
Friendly Negotiation
Trustworthy
Efficient Service

Latest Research

Datadog

What is Datadog?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

Datadog Ratings

93 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Datadog?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Storage Monitoring Monitor storage performance and capacity.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Patching Automation The automated deployment and installation of server patches

Event Correlation & Management Correlate and filter events (e.g., setting thresholds) to identify and report only meaningful alerts.

Access Rights Management Ability to track and manage user access of sensitive data and systems

Auto-Discovery Automate discovery of systems and assets on your network.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Network Monitoring - Enterprise

Application Performance Management - Enterprise

IoT Management

AIOps

Datadog Reviews

Thomas R.

Great for monitoring infrastructure.

Likeliness to Recommend

Pros

Cons

Chris H.

Just plain works

Likeliness to Recommend

Pros

Denish P.

Easy to use and auto discover services

Likeliness to Recommend

Pros

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Title

3
Since last award

Feature Ratings

Cloud Monitoring

Capacity Management

Storage Monitoring

Multi-Site Functionality

Server Performance Monitoring

Centralized Dashboard

Network Performance Management

Patching Automation

Event Correlation & Management

Access Rights Management

Auto-Discovery

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Business Value Created

Usability and Intuitiveness

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support