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Delphi Technology Claims Management Logo
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Delphi Technology

Delphi Technology Claims Management

Composite Score
6.9 /10
CX Score
6.8 /10
Category
Delphi Technology Claims Management
6.9 /10

What is Delphi Technology Claims Management?

Delphi Claims is a complete and proven, end-to-end, multi-line claims tracking and management system that captures extensive information for all claims functions -- and puts that data at your fingertips. Delphi Claims makes managing claims easier for your adjusters, as well as making it easier for them to provide quality service to your insureds.

Company Details


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Delphi Technology Claims Management Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

70 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Delphi Technology Claims Management?

0% Negative
13% Neutral
87% Positive

Pros

  • Unique Features
  • Inspires Innovation
  • Caring
  • Altruistic

Cons

  • Charges for Enhancements

Feature Ratings

Average 81

Adjudication Process

91

Document Management

89

Case Management

86

Audit Management

81

Compliance Management

78

Analytics and Reporting

78

Claims Management

78

Collaboration

78

Risk and Fraud Assessment

74

Workflow Management

74

Policy Management

67

Vendor Capability Ratings

Average 78

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

83

Vendor Support

79

Quality of Features

78

Business Value Created

78

Ease of Customization

75

Breadth of Features

75

Product Strategy and Rate of Improvement

74

Ease of Data Integration

70

Ease of Implementation

70
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