What is Dialogflow?
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
4
Since last award
99 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dialogflow?
Pros
- Saves Time
- Respectful
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Knowledgebase
Natural Language Processing
Voice or Text Input
Multi-channel
Learning and Adaptability
Scheduled Availability
Workflow Processing
Application Programming Interface
Translation
Personalized Service
Leads Generation
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Vendor Support
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Also Featured in...
Dialogflow Reviews
Kuldeep S.
- Role: Finance
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Great Product By google for Conversion Agent
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialog flow is easy to integrate with google assitance and facebook messenger . It is developed by google so it’s brand
What is your favorite aspect of this product?
There various aspects of but mainly is as easy to use Multiple languages support, Context management NLP support
What do you dislike most about this product?
I did not find as I dislike that. It will good it reduce the time of Suppot ETa.
What recommendations would you give to someone considering this product?
Highly recommended I will recommend if you are looking for a great product for conversion agents then go for it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Goutam J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Easy to use, but limited flexibility.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is easy to use and understands natural language well, so it feels like talking to a person. It also connects smoothly with Google’s tools, making it simple to create chatbots that feel natural and respond accurately.
What is your favorite aspect of this product?
One of the best aspects of Dialogflow is its powerful natural language processing, which makes conversations feel more intuitive and human-like, even without deep technical expertise. This allows developers to build smart, responsive chatbots quickly and easily.
What do you dislike most about this product?
The main drawback of Dialogflow is that it can struggle with complex conversations and isn’t as flexible when connecting with tools outside Google.
What recommendations would you give to someone considering this product?
If you’re thinking about using Dialogflow, focus on simple chatbot tasks, use it with Google tools, and take advantage of its natural language abilities to make conversations feel real.
Pros
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
- Reliable
Aakash S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Easy to use, but requires adjustments.
Likeliness to Recommend
What differentiates Dialogflow from other similar products?
Dialogflow is unique because it understands and responds to human language naturally, making interactions feel smooth and conversational.
What is your favorite aspect of this product?
What I love most about Dialogflow is how well it understands what people actually mean, not just the words they say. This makes it easier to create chatbots that feel natural, almost like talking to a real person.
What do you dislike most about this product?
What I dislike most about Dialogflow is that it can sometimes be tricky to fine-tune, especially for complex conversations. It can take a lot of tweaking to get the bot to handle more advanced or specific queries smoothly.
What recommendations would you give to someone considering this product?
If you're thinking about using Dialogflow, make sure you know what you want your bot to do, and keep things simple at first it'll help the bot sound more natural and work better.
Pros
- Performance Enhancing
- Unique Features
- Acts with Integrity
- Client's Interest First
