Drift Conversation Cloud

What differentiates Drift Conversation Cloud from other similar products?

DRIFT CONVERSATION CLOUD is an excellent chatbot application for lead generation, helpdesk, and sales team needs. It was the technology that liberated me from having to act like a robot. Because of its incredible features, our sales team can now straightforwardly chat with live customers on our website.

What is your favorite aspect of this product?

The fact that DRIFT CONVERSATION CLOUD is simple to set up, tweak, and align with existing workflows is what makes it the most relevant and interesting for everyone to use. I quickly grasped how it worked, its modern functionality, and how I could use it to our corporation's advantage in daily tasks. This product is surprisingly wonderful and responsive, and working with their tech support was a pleasure whenever needed.

What do you dislike most about this product?

That is hard to say because I have only seen positive results in my everyday life and on the job. It has frequently worked well for me, and I have never had any problems. My teammates occasionally complained about its sudden freeze and crash, but I've never been in that situation.

What recommendations would you give to someone considering this product?

DRIFT CONVERSATION CLOUD is useful because it provides businesses with a direct link to their active users on their website, allowing them to achieve maximum leads while maintaining a simple administrative platform. It alerts managers when any user visits their site, allowing them to stay up to date. It has gained a substantial share of the market by keeping its prices low and its product excellent.

What differentiates Drift Conversation Cloud from other similar products?

Their Personalized Service

What is your favorite aspect of this product?

Integrates impressively with CRM Ease of customization

What do you dislike most about this product?

The adaptability and learning of the software is slow.

What recommendations would you give to someone considering this product?

Drift is a converational software that allows scalable interactions. The assistance of the cloud complements the experience.

What differentiates Drift Conversation Cloud from other similar products?

What sets this apart from similar programs is Drift is not only user-friendly, but it also has a wide variety of configuration options that help us make the most of our live-chat interactions.

What is your favorite aspect of this product?

Drift's biggest feature is that you can avoid behaving robotically at all times. Drift facilitates the feeling that the other person in a conversation is conversing with a real person. I can't tell you how much stress is alleviated whenever I have a conversation with a possible lead on drift because I can just be myself and have a conversation without worrying about how to appear robotic. I like that you can submit a video using Drift. In my opinion, that is a great method to stand out from the crowd by sending a personalized message to a possible client.

What do you dislike most about this product?

The only aspect of Drift that I don't like right now is the app. Several members of our team are unable to use it at the moment, and we have no idea why. It's been an issue for us for a while, so I emailed support@drift.com in the hopes that they could fix it. The times when we can't immediately hop on a conversation because we don't have our laptops on hand are the worst. As a customer, I don't appreciate being bugged by the chat bot every time I visit my own company's website, but I do see its usefulness.

What recommendations would you give to someone considering this product?

I think the program is great because it gives us instant access to prospective customers. At the same time the chatbot initiates conversation, it quickly connects you to a real person—one of us. Makes it easy to jump right to the point where the bot left off, and, if we aren't available, quickly schedules a meeting.