Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 86

Access Control and Rights Management

87

Team Collaboration

87

Drag and Drop User Interface

86

Real-Time Synchronization

86

Enterprise Grade Security Controls

86

Large File Optimization

86

Mobility Support

85

Data Loss Prevention

85

Electronic Signatures

85

Audit Trail

85

3rd-Party Integrations

84

Vendor Capability Ratings

Average 85

Quality of Features

87

Ease of Implementation

87

Business Value Created

86

Ease of Data Integration

86

Usability and Intuitiveness

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of IT Administration

84

Ease of Customization

83

Vendor Support

82

Dropbox Business Reviews

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

The first step on the Innovation Path

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has enterprise grade encryption and compliance features that make it a natural for handling sensitive data. Smart Sync technology from the platform optimizes storage space, so files are always available with an instant tap, not just on your computer, but everywhere you go. And of course we still have the sophisticated sharing controls, perfect for controlling access permissions precisely, so you can maintain that patient privacy and regulatory compliance.

What is your favorite aspect of this product?

The integrated synchronization simply works, and team members always have the latest documentation in front of them. But version history feature is so crucial since it tracks document changes exactly.

What do you dislike most about this product?

With specialized file formats, the collaborative editing features can be more robust. Searching can be tricky when you have complex terminology, abbreviations as search terms. The comprehensive audit logging system, however, does not generate more detailed system observations on file access patterns.

What recommendations would you give to someone considering this product?

With Dropbox Business, managing sensitive projects across many departments became more efficient. In a recent trial documentation process, the platform's version control and security capabilities were put to the test.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Viraj S.

  • Role: Finance
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Features disappoint compared to similar products

Likeliness to Recommend

5 /10

What differentiates Dropbox Business from other similar products?

Nothing really

What is your favorite aspect of this product?

No clear aspect

What do you dislike most about this product?

Lack of innovation, it is way behind Google Drive

What recommendations would you give to someone considering this product?

Try bringing something different to the table

Pros

  • Acts with Integrity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Less Transparent

Daniel R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

It is a reliable solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is notable for its exceptional device syncing features, user-friendly design, and ease of use. It also provides large-capacity storage together with cutting-edge features like extended version history and deleted file recovery. Its ability to manage teams through intricate administrative controls and connectivity with third-party tools make it a strong business option when compared to other services.

What is your favorite aspect of this product?

One of the most notable benefits of Dropbox Business is its fast and reliable syncing, allowing me to work from anywhere and on any device without worrying about any issues. Plus, powerful security features like data encryption and limited access, along with scalable storage space, offer peace of mind when managing critical data. The workflow is optimized thanks to its easy-to-use interface and its connection with other technologies.

What do you dislike most about this product?

Dropbox's lack of real-time collaborative features, such file editing, in comparison to rivals like Google Drive or Microsoft OneDrive is one of its disadvantages.

What recommendations would you give to someone considering this product?

I recommend Dropbox Business to share, store, and sync files securely and efficiently. It makes project management easier by allowing you to organize documents in a single location that all team members can see.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019