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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Natalie C.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Expensive but simple to use

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

One of the best things is the level of security. Even files in transit are encrypted, so no need to worry about data protection when transferring a lot of files. It is also really easy to choose who can access which files when working collaboratively

What is your favorite aspect of this product?

I often delete files by mistake when working en masse. I love that fact you can easily retrieve files by undoing the deletion!

What do you dislike most about this product?

It can be quite slow to upload files

What recommendations would you give to someone considering this product?

Choose carefully what is synced, files stored on the web and your device can really clutter your desktop. Consider just using online storage

Pros

  • Performance Enhancing
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Chiru C.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best Document Management Solution For Business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business handles both content and document management which is makes irresistible to businesses

What is your favorite aspect of this product?

First, Dropbox Business is highly secure It is an affordable document management software I admire the content management and collaboration features.

What do you dislike most about this product?

I haven't had any issues ever since deployment

What recommendations would you give to someone considering this product?

I recommend Dropbox Business as a document and content management software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Iceal G.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

You're never wrong with Dropbox

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud based storage that you can share with the team and as well as where people and projects live together! Using Dropbox, you can access and share large files on the web. It’s easy to use and intuitive. No matter what device you are using, you can easily work with other people on your team. it seems that it makes me and my clients work smarter by letting us combine the best of the tools for Zapier automation and integration! Features include: easy file uploads from your computer to the cloud; synchronization of multiple computers; file sharing for teams and companies; sharing is secure...

What is your favorite aspect of this product?

DropBox gives you all the benefits of a high speed and reliable cloud file system without the complexity. YThanks to their simple user interface anyone can use it for all their personal or professional needs. Add, share and collaborate on all of your files from anywhere. Dropfiles is a handy tool that can help you store data between computers and smartphones by allowing them to link up their drives with your Dropbox account so they appear as one resource to other devices from a browser or from iPhone, iPad, Mac and PC using their secure. Did I miss something? I think not!

What do you dislike most about this product?

What I don't like about Dropbox is that, the zoom in feature should be implemented on the mouse scroll wheel. Just like when you are previewing an image in a Photoshop. Also, when you select a file and goes back, it goes back to the root folder which is kinda annoying to me. My fingers are always tired and adding this kind of annoying feature makes me kinda mad.

What recommendations would you give to someone considering this product?

Dropbox is the perfect tool for storing and sharing all of your important files. Using Dropbox, you can access all of your work no matter where you are or what device you’re on. It’s effortless to access your data—just connect to a laptop, desktop, smartphone or tablet from anywhere. Dropbox offers everything you need to collaborate with others in real time; And with over 700 million registered people trusting Dropbox as their go-to cloud storage app everyday can you believe? I think this info is insane! There’s no better time than now to get a subscription plan, you can try them for free but it has limitations of course!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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