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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Awesome product, can't ask for more!

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox has always been a great and easy way for me to upload and share my files on the cloud and never felt the need to switch. It's collaborative nature is amazing and I've been a happy user.

What is your favorite aspect of this product?

The relative speed with which you can set everything up and start sharing files is what blows my mind. Really love that.

What do you dislike most about this product?

I don't think there's anything in particular that I do not like about Dropbox. I'm satisfied.

What recommendations would you give to someone considering this product?

If you want to start uploading files quick and seamlessly, Dropbox is the way to go!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Acts with Integrity

Megan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Dropbox Business is best for simplicity

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The business plan offers more than cloud storage. We use it for collaboration, team management and workflow optimization

What is your favorite aspect of this product?

Dropbox is equipped with a sophisticated infrastructure that protects files whether they are in storage or on the move

What do you dislike most about this product?

I would like Dropbox Business to intelligently recomment content and useful note-taking templates when I schedule meetings via calendar integration

What recommendations would you give to someone considering this product?

Dropbox Business is suitable for many different types of companies due to its unlimited storage that is pretty enticing and huge range of integrations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shelby S.

  • Role: Sales Marketing
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Impressive features intuitively developed

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

As always, Dropbox Business shines for its sheer simplicity and the simple fact that I am able to use it on almost any platform to share and automatically backup my files

What is your favorite aspect of this product?

Dropbox Business offers me a way to deactivate the links I have shared by way of setting an expired date on the links or manually disabling the link

What do you dislike most about this product?

When Dropbox Business is used as a business solution, the business must purchase employee licenses for Dropbox and this means it is fairluy expensive for a small business

What recommendations would you give to someone considering this product?

This cloud storage solution is for anyone who wants thr maximum amount of control over their cloud. I highly recommend it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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