Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Regan P.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excellent app for just about any file sharing need

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

One thing that sets Dropbox Business apart from other cloud storage providers is that it offers its users all the features that you can get from other cloud storage tools at only a fraction of the price. What makes it even better is the interface is slick and responsive and allows users to see, share, and edit files

What is your favorite aspect of this product?

Logs are created when files are created and accessed. The log indicates who did what to what file when and how, and also when sharing files I control the amount of access someone is granted to my document. The user can be either a Viewer or an Editor

What do you dislike most about this product?

Sharing Dropbox link with shareholders who do not have a Dropbox Account won't give them the ability to make edits, but only view the contents or download the file

What recommendations would you give to someone considering this product?

Employees need quick, easy file sharing in order to accomplish their work and keep business moving. Dropbox Business will help you achieve that because it has made sharing simple in many ways

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Donna C.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

It is a necessary part of our workflow.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has assisted us in remaining organized and on top of all of our files. It is a huge advantage to be able to share documents and folders with certain workers so that all users do not have access to parts that they should not have. Security and encryption are enhanced. We no longer need to attach files to emails and exchange numerous copies of papers with clients and contractors. We also don't have to worry about transferring enormous files because everything is already there and can be downloaded from Dropbox.

What is your favorite aspect of this product?

Because of its increased security and cloud capabilities, Dropbox Business is an advanced solution to keep all of our papers. Furthermore, the user interface is clear and simple to use, so things aren't cluttered and complicated. I appreciate how quickly I can locate anything. All of our clients' files, dating back several years, are simply accessible, shared, and constantly available. You may also control compatibility and revoke it as needed when projects are completed.

What do you dislike most about this product?

I haven't discovered anything I dislike about Dropbox Business since I started using it. It has streamlined and structured all of my file-saving, storage, and sharing procedures. Also updated and enhanced is the procedure for adding and deleting users.

What recommendations would you give to someone considering this product?

This is a great cloud storage platform, you can store anything you want securely, plus it's super easy to collaborate and share files with teammates and clients.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Parag V.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Best app to get more virtual memory

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The company Dropbox used to store files in the cloud when your device storage is full and you can buy more cloud space to store your data. It comes with the feature that we can access this data at any time and this feature sets it apart from others.

What is your favorite aspect of this product?

I really like it because it gives me more control over my files. Personally, I think Dropbox is a super useful working tool because it helps us to save important files with backups.

What do you dislike most about this product?

It has space constraint for free users. It has a premium price for different plans like professional, standard, and advanced. The organization of files and folders is not a revolutionary structure.

What recommendations would you give to someone considering this product?

If you are looking for a solution that provides the basic aspects of this kind of stuff - namely storage, synchronization, security and sharing, there are other solutions that do it better and cheaply.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019