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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Emil F.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent cloud storage solution.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has really aided me in interacting with my team, changing files, and keeping things safe; it has made it simple to provide access to certain files rather of having to manually email them. I've used Dropbox Business to store and exchange large video files with customers and high-level stakeholders. It's been simple to exchange files with different departments inside my organization, even if they hadn't previously utilized Dropbox. I've grown so accustomed to Dropbox that I can't see ever utilizing another file storage/sharing service.

What is your favorite aspect of this product?

I appreciate how straightforward the Dropbox Business interface is and how simple it is to exchange links. It's also remarkable how you can share individual links that don't enable private folder monitoring, but the link still just allows the user to view what you want them to see. It's also critical that you can relocate files without having to download, delete, and re-upload them to a new folder. I like that it is not only cloud-based, but also has excellent collaboration features that are critical for my company. Another useful feature of this platform is the ability to view file version history.

What do you dislike most about this product?

The only big drawback I have with Dropbox is its sluggish synchronization. I don't like how individuals can become confused about how to share links, such as how the link doesn't function if copied directly from the URL into the search engine. If Dropbox Business is experiencing problems uploading numerous files at once, bigger files may take hours or days to upload. I also dislike how. When many things are dragged into a Dropbox folder, .DS Store files are regularly uploaded to folders.

What recommendations would you give to someone considering this product?

The pricing is what drew me to Dropbox, but I remained for the capabilities since they considerably increase communication. Dropbox Business is far more ideal for collaborative work or remote access for you or your clients. Where the usefulness of Dropbox begins to dwindle is where the necessity for really complex services becomes critical.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Sarah P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Secure file sharing and storage platform.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The syncing across devices has enabled us to access our files from anywhere. Uploading of file is very fast even with big files. Bulks sharing of files among users has been very secure and fast. I like how automatic backup works in this application assuring us that our crucial files are safe at any given time

What is your favorite aspect of this product?

Dropbox business is able to support files of different formats. Uploading of files in this application is very fast even with the most bulky files.It able to sync very well across all our devices and aslo we are able to access our files from anywhere.

What do you dislike most about this product?

Dropbox business is a very solid cloud storage application. We have not experienced any major problems at all. Their customer support team has been very responsive if we raise any issue.

What recommendations would you give to someone considering this product?

It's very secure and stable cloud documents management tool. It's able to support files of various formats. It's sync very well across all our devices . Dropbox business is a very affordable tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sara Y.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Staying protected online

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I believe that Dropbox is more secure compared to its competitors, namely Google. Two factor or multi-factor authentication is required in order to access, upload, transfer, or share documentation through dropbox. It's safe, secure, and protects from online hackers.

What is your favorite aspect of this product?

With administrative control, I like that I know exactly who has/sees what documents and I don't have to worry about employees stealing them or selling company secrets. It provides a detailed record of the day, time, and location a person access the content.

What do you dislike most about this product?

You can't combine personal and professional dropbox accounts into one email address.

What recommendations would you give to someone considering this product?

If you're looking for an alternative to Google and its products, then give Dropbox a tryout! You won't regret it, especially if online security is your number one priority.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Helps Innovate
  • Reliable

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