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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

85

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Caroline c.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Dropbox Business is an essential component

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox paper is a great tool for teamwork since it lets us annotate documents with notes, emoticons, and stickers. It can integrate several third-party apps with Dropbox. It makes things simpler for you. As far as my connection with Dropbox goes, the various levels of security it offers for my data are sacred ground.

What is your favorite aspect of this product?

To begin, I like how simple it is to show my customers my work in progress. File uploading, file renaming, and file transferring are all breezes. The mobile app works well, is highly streamlined, and is very simple. You don't need to be logged onto a computer to use Dropbox. It is a fantastic resource, and it's also quite user-friendly.

What do you dislike most about this product?

Dropbox's customer care isn't beneficial when problems arise since the advice does not address the underlying issue. Extensive files take longer to upload over a sluggish Internet connection. The price is quite exorbitant compared to other options on the market. The storage capacity is another concern since data must be destroyed when the limit got reached.

What recommendations would you give to someone considering this product?

This program may be pricey, but it's worth it if it streamlines and simplifies your workflow. It's a tremendous secure document tool that lets me and my colleagues share files with businesses who don't use Google Drive or that want a higher level of protection for their regular papers. It's not too expensive, and the learning curve is low, so I suggest giving it a go.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Saves Time

Amelia B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Well designed cloud file storage application.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox business is carefully designed cloud storage application. It's able to automatically backup all our files into the cloud and aslo users are able to share them very securly. Dropbox business is aslo able to support files of different formats and their pricing model is very reasonable compared to other products in the market.

What is your favorite aspect of this product?

Bulk sharing of files is very great feature in this application. I like aslo how we are able to simultaneously edit a file at the same time. Dropbox business is aslo able to support files of different formats.

What do you dislike most about this product?

So far it has been running very successful in our organisation. No dislike at all

What recommendations would you give to someone considering this product?

Dropbox business is very effective platform for all your files management in the cloud. Pricing model is very reasonable and aslo I like how availability their customer support team is when we have an issue that need to be sorted immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gowrishankaran R.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent product with simple interface

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Providing some powerful features that aren’t in other similar products. For example it provides 3TB storage support and priority chat support.

What is your favorite aspect of this product?

Sync speed and third and compatibility with third party products

What do you dislike most about this product?

Lack in development. Should update more according to current tech.

What recommendations would you give to someone considering this product?

I would recommend this product for someone who looking for a very good cloud storage with simple interface.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular Dropbox Business Comparisons

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