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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Camila B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solution to your multiple collaboration needs

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a cloud-based solution for file exchange and cooperation that was created for the modern workforce to cut down on menial tasks and allow users to concentrate on the important things. Users may recover a whole device using Dropbox in addition to uploading specific files and documents to its computers.

What is your favorite aspect of this product?

This program enables our employees to save all sorts of papers and use them from any location without having to worry about our information getting lost or damaged while utilizing outdated devices. The program is also accessible through their internet browser, which although not as refined as the app selection, is nevertheless amazing.

What do you dislike most about this product?

It can be disconcerting when various versions of documentation are lying around as a consequence of synchronization issues that have occurred in directories on occasion. The format choices and functionality of Dropbox are also constrained. As a result, it is only an annotating tool and does not even come close to matching the documenting and page formatting capabilities of Google Docs or Microsoft Word.

What recommendations would you give to someone considering this product?

We still use wonderful online tools like Dropbox Business to maximize the effectiveness of our virtual meetings, which might be straightforward or intricate. Any member of our staff can easily tell you that file storing and document transfer between clients are handled in a straightforward and useful manner.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Luke S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A powerful and reliable file storage tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business offers a high capacity of storing data compared to other applications we have used before. It is scalable and as our organization grows it extends with us. It compatibility with mobile devices like smartphones, tablets has simplified the sending, receiving and storage of data. It is reliable and highly customizable. The ease of IT administration is fantastic. The client support is responsive and are available on a 24/7 daily basis. The pricing is affordable for business of all types. The application performs great expect for the desktop version. The overall user experience is great.

What is your favorite aspect of this product?

It is a great file storage tool that has helped us in the Accounts departments to store all our data in one place. We can easily access the data at any time using any device since it was deployed in the cloud. It is also easy to use and we can put restrictions on private files. Also, it allows us to share files of any type and the speed is super fast. Retrieving data when is lost is not an issue when it comes to DropBox. It backs up our data on a daily basis keeping all our data up to date. We love the scalability it offers and the stability of the platform keeps all our data in check.

What do you dislike most about this product?

It is difficult to use the desktop application and also more speed is required when uploading or downloading files.

What recommendations would you give to someone considering this product?

It is a great file storage tool that simplifies works for us. It is reliable and secure. The centralization of data in one place makes it easy for everyone to access data when required. Sharing of files across the whole organization is fast and easy. The platform has secured all our sensitive files and we have never experienced cyber attack issues. It has kept us productive with its great collaborative tools. It is worth trying it out.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Charlie S.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox Business is the best

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a very easy program, in this it stands out from other programs.

What is your favorite aspect of this product?

My favorite aspect of it is the ease with which several individuals can collaborate on a single platform to access shared data. In addition, they allow distinct folders or documents in a shared place to have varied levels of access.

What do you dislike most about this product?

No easy-to-use actions feature on the web browser version like on the desktop version bothers me. It would simplify functioning if the web browser version was as user-friendly as possible. After becoming acclimated to one platform's functionalities, it's worrying that you won't be able to transfer those talents to the next platform since practically everything changes.

What recommendations would you give to someone considering this product?

It all depends on what your organization needs from a platform like Dropbox, and how much time and money you're willing to invest in it. Other companies in the market may be able to meet your requirements, but if you need something more widespread or want to provide access to several layers of workers, this could be the one for you. As well as being able to control which files or users have access to which folders, having numerous logins and degrees of access is a terrific feature that enhances the platform's structure.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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