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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

85

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Haroe F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Dropbox offers what you needs the most.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

We have complete control regarding who may view our files at the folders and file base. It's simple to use, has a wonderful user interface, and provides our organization with a number of storage alternatives. Signing in gives us easy accessibility to all of our data which we strongly appreciate. This software's medium simplifies file storage, sophisticated file sharing, and display.

What is your favorite aspect of this product?

The organization's collaboration has increased as a result of this program since we can now collaborate on the very same task more effortlessly. Also, getting my efforts there and discussing them with some other colleagues makes me feel safer. I suggest it to everyone who works in a team work and deals with large files, or has to stay organized.

What do you dislike most about this product?

The customer support isn't very helpful. Furthermore, the offered input does not resolve the issue. Another difficulty is storage space; once that threshold is crossed, files must be destroyed to create room for the new ones. The current state of affairs makes everything more difficult to track down files.

What recommendations would you give to someone considering this product?

It's also quite beneficial because it allows users to access and share their uploaded files from any platform.One of the most apparent advantages about using a cloud service such as Dropbox is that our files remain safe even if our pc isn't. It was the primary reason for selecting Dropbox over other programs.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great for managing documents and collaborating.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox has simplified the process of saving files, which allows us to preserve our everyday data by keeping it in Dropbox. It also allows us to easily access all saved info whenever we want. We can save time, energy, and effort. It has increased the efficiency and flexibility of our work, making it more efficient and flexible. The most fun aspect is its user-friendly UI. It has made our life easier because it allows us to handle several accounts at the same time. I appreciate its ability to instantly trace existing or missing data.

What is your favorite aspect of this product?

Dropbox Business in my opinion, is the greatest and most secure platform for saving and keeping data. Its capacity to store and exchange files locally and remotely is one of its primary characteristics, and it saves us time by eliminating the need to transport USB sticks from one workstation to another. This is the simplest method for creating accounts. Everything appears to be OK when it is put up, such as allowing staff to rapidly access everything they require. Its searchability is fantastic, and we can quickly archive the necessary information when needed. It would not be incorrect to state that Dropbox has taught us how to organize files

What do you dislike most about this product?

There is no question that you may retrieve lost data from Dropbox, but one major issue is that if you haven't checked in for a few months, your account may be erased, even if there is some data, so you need to log in more frequently to prove your existence. This limits the application's ability to utilise long-term data storage. Another disadvantage is that uploading huge files might have a negative impact on network performance, albeit this is unusual.

What recommendations would you give to someone considering this product?

This is an excellent tool for all businesses, it has the ability to log all adjustments and even versions, which allows you to restore the prior version if you discover a flaw you were unaware of. When compared to other similar programs, its sync performance is really quick. Second, your team might benefit greatly from your mobile app since Dropbox allows us to effectively manage folders.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is manageable and dependable

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a shining star when it comes to teamwork and performance. Apart from that, I was able to connect it to any third-party software applications that I use, which is why I felt that it is an ideal and pleasant working place. If any of our important files are accidentally erased, Dropbox can save them in a directory for one month and I can easily recover them.

What is your favorite aspect of this product?

First and foremost, I highly appreciate the feature that enables me to involve my all clients in every project I work on by quickly sharing every single detail with them, and this option is extremely simple to use. I also fully appreciate the fact that all of my data are grouped and instantly shared with each client safely. Its storage is excellent and enough to store really a massive amount of data.

What do you dislike most about this product?

I agree that I found some issues there, but none of them put me in the situation that I had faced with other systems that I had previously used; issues are minor and easily removed; the only major issue that bothered me was that shifting from the previous tool to it is not just a big problem; it is a nightmare.

What recommendations would you give to someone considering this product?

Dropbox has an easy-to-use interface, supports all file kinds, and has a special area for file sharing. Its download and upload speeds are absolutely astounding. Users can upload and download files swiftly and easily. An excellent mobile application is also offered by them to enable users to work from anywhere. I must recommend it!

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Most Popular Dropbox Business Comparisons

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