What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Respectful
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Real-Time Synchronization
Drag and Drop User Interface
Enterprise Grade Security Controls
Mobility Support
Audit Trail
Large File Optimization
Electronic Signatures
Data Loss Prevention
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
Dropbox Business Reviews
Karan S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
A decent, but dated, file sharing service
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
The biggest thing Dropbox Business used to offer as a unique product was a native app (widget of sorts) that would allow for real-time synchronization of files between the remote server and local devices (and this worked across devices). While it was an industry innovation before, other file sharing services now provide the same functionality. The biggest current differentiator is the ability to integrate with A LOT of other widely used tools. Google Cloud, Microsoft Office (as a destination to save files), etc, have all proved to be useful integrations.
What is your favorite aspect of this product?
My favorite aspect is the real-time sync across multiple devices.
What do you dislike most about this product?
The user interface leaves a lot to be desired. File indexing is also lacking, which results in it being somewhat difficult to find files using search functionality. The group and user policies are also a little confusing - it's nothing that speaking to customer support can't help clear up, though. Authorization and access restrictions are seldom easy to implement from the beginning, and the same can be said for Dropbox Business.
What recommendations would you give to someone considering this product?
Be mindful that you have someone who will own and manage access control (ideally a centralized IT department) otherwise things can get messy. There are other options out there (such as Google Drive for Enterprise) which are better options, in my opinion.
Pros
- Trustworthy
- Fair
- Altruistic
- Enables Productivity
Cons
- Commodity Features
- Charges for Enhancements
- Leverages Incumbent Status
Vasanthi R.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Reliable file sharing solution.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
Secure storage for large/heavy files. File accessing is easy. Affordable price.
What is your favorite aspect of this product?
Backup of files feature. Unlimited storage for any file size. Security is impressive. Real time synchronization. Ability to share files with external users by link.
What do you dislike most about this product?
Previewing of files is so difficult.
What recommendations would you give to someone considering this product?
Dropbox Business is an excellent File storage and sharing product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Douglas R.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted May 2022
Great way to sync files to the cloud.
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is well priced and very easy to use.
What is your favorite aspect of this product?
Dropbox Business is an evergreen utility since it doesn't try too hard. You can quickly identify which people of your team need access to the tool since you have access to files, folders, and groups. In addition, I liked how easy it was to get in touch with other businesses. When working on data management, this allowed us to collaborate on numerous data files without any hassles, and it also allowed us to ask other collaborators about specific data pockets and save time by not having to attend several meetings to settle a tiny problem or mistake.
What do you dislike most about this product?
The paid version is overkill for me; I'd rather have a basic, open-source file manager. Why a makeover of Dropbox is necessary if it wants to stay a success. Simplifying Dropbox's administrative interface and making it more appealing to small companies would be preferable than demanding a minimum of three users. A single user is sufficient for certain teams.
What recommendations would you give to someone considering this product?
It's a good cloud storage choice for both business and personal use.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
