Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Joe F.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and Safe Storage

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It has good technical support, and it is a very easy program to use, it is much better than other programs.

What is your favorite aspect of this product?

Data may be shared across several devices through syncing and distribution. Additionally, you may choose the level of protection for the shared file or folder. After trying a few different services, I've decided that Dropbox is the best.

What do you dislike most about this product?

Since they've made so many adjustments since the first time I used it, I can't think of anything I don't like about it. There is nothing I can do at this moment to improve the solution.

What recommendations would you give to someone considering this product?

My first-hand knowledge of the software came from participating in our company's secure online meetings and hearing the thoughts and ideas of my coworkers. Many levels of security are used by Dropbox Business in order to keep the user's data safe. This includes high-security measures for the software itself.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Sandra H.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy and secure way to save files and collaborate.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is where I keep and distribute business files. We never need to be concerned about system compatibility. For an online storage service, security is important. We are able to upload files reasonably rapidly. I believe it is sometimes as quick as file transfers to hard disks, everyone in our business now finds it much simpler to exchange multimedia content, such as films and photographs, with our media and graphic design teams.

What is your favorite aspect of this product?

I like the opportunity to share huge image and video files with customers that I would otherwise be unable to do owing to email file size constraints. It's also useful for providing colleagues with access to these files without having to send them an email. The user interface is beautiful and generally simple to use. I have no trouble orienting myself. The file management system is designed similarly to the majority of file systems on my PC and phone. I may use my Dropbox Business account to share and collaborate on files.

What do you dislike most about this product?

Dropbox Business has been fantastic, although the fee is greater than some quality competitors. There may be some free alternatives that can compete with the capabilities provided by Dropbox Business.

What recommendations would you give to someone considering this product?

If you need to share data with a large group of individuals, I prefer Dropbox because of the convenience of uploading things to the cloud for others to view. Just remember to keep your password safe and pay attention to the permissions you provide to files and folders. It might be perplexing, but it's actually rather straightforward if you look at the option's language.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Frances W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Robust file storage platform.

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

Strong security infrastructure and fast synchronization across device types, regardless of the number of devices connected to a particular account. As far as I am concerned, this is Dropbox point of differential from other storage platforms.

What is your favorite aspect of this product?

Dropbox is one of the few storage platforms, that allows me share files conveniently with non-platform (non-dropbox ) users. I basically can share my files with anyone , regardless whether they are a fellow user or on a different timezone.

What do you dislike most about this product?

The search function isn't effective enough for me. It basically searches through the titles of my saved files, without searching through the content of my saved files for similar words etc

What recommendations would you give to someone considering this product?

An excellent tool for organising files and making it accessible in real-time to a cross section of people , not minding how many they are.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019