What is Dropbox Business?
Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dropbox Business?
Pros
- Enables Productivity
- Respectful
- Reliable
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Access Control and Rights Management
Real-Time Synchronization
Drag and Drop User Interface
Enterprise Grade Security Controls
Mobility Support
Audit Trail
Large File Optimization
Electronic Signatures
Data Loss Prevention
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Vendor Support
Dropbox Business Reviews
Natalie R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Fast and simple" file storage
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
very easy to use program, has an efficient customer service.
What is your favorite aspect of this product?
Thank goodness for the dropbox service, which is so well-organized! If we share files, we can easily organize them and make them available to everyone in the workplace without having to rely on our local drive to store them.
What do you dislike most about this product?
In terms of aesthetics, the website's user interface and design irritate me. Additionally, I don't like the fact that only one administrator may use the dropbox admin capabilities for each business; it's difficult to have numerous administrators in one company but only one has access to the dropbox admin tools.
What recommendations would you give to someone considering this product?
Dropbox is a lifesaver for me, and I urge others to do the same.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Anna H.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2022
"Dropbox is my favorite cloud storage."
Likeliness to Recommend
What differentiates Dropbox Business from other similar products?
It is a very safe program, but its customer service is very bad, there are programs that have much better customer service.
What is your favorite aspect of this product?
Files of all sorts may be stored in a Dropbox folder that can be shared with other Dropbox users. My data are safe with Dropbox, which keeps them in a container for 30 days in case they are accidentally destroyed. Incredibly fast download and upload speeds are a hallmark of the Dropbox service. Files may be uploaded and downloaded with ease. Also included is an excellent mobile app platform, which I use to distribute, upload and scan files.
What do you dislike most about this product?
After an issue, the customer care is not very helpful: the information they supply does not aid in solving the problem. When the storage capacity has been exhausted, files must be removed to create room for new ones.
What recommendations would you give to someone considering this product?
Yes, it's a fantastic cloud storage service for both corporate and personal usage.
Pros
- Reliable
- Unique Features
- Efficient Service
- Effective Service
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted May 2022
Easy to customize, but many files can slow it down
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
