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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Suzanne M.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Dropbox is my favorite cloud storage."

Likeliness to Recommend

8 /10

What differentiates Dropbox Business from other similar products?

It is easy to use whereas other programs are a bit complicated to use.

What is your favorite aspect of this product?

Creating and sharing it with my team was a breeze! DropBox Personal has been my go-to cloud storage service for years, and this new feature was an easy fit. The fact that they are identical is a big benefit. I also like the ease with which I may revert to a previous version of a file if I make a mistake.

What do you dislike most about this product?

Integration with Microsoft Word is the only thing I dislike. To take use of the automated saving option, you must utilize a single drive. I'd enjoy it if Dropbox Business had the same functionality.

What recommendations would you give to someone considering this product?

For both commercial and personal usage, it's an excellent cloud storage option.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Chakshu S.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Awesome cloud storage tools must use

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox is providing Fantastic interface. If any files delete by mistake i delete Dropbox give me 30 days backup so i can restore my files all data. Uploading and downloading of Dropbox is very awesome i do not have to wait to much time for that i do not have wait for that quickly it download and upload my files. Dropbox mobile application is awesome i can share files from mobile application also it make work super smooth

What is your favorite aspect of this product?

Flies uploading and downloading speed it awesome. i do not have to wait for long time everything is done very smoothly and quickly. Price also very budget friendly. I love user interface of dropbox. User interface is very easy to use.

What do you dislike most about this product?

Only i have issue with customer support. it is not helpful i already sent feedback but still issue is not resolve. also storage issue when storage reach at maximum capacity automatically start deleting old files

What recommendations would you give to someone considering this product?

It is fantastic cloud tool for storing data in cloud. We can assess all data from cloud with single click

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cedric H.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Simple and ideal storage solution

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is indeed an everlasting gadget that functions despite its lack of effort. We have files, organizers, and meetings. We can add protection to papers and files, and we can quickly determine who might in the community requires the facilities. It additionally has a fantastic smartphone application, and we employ it to distribute, store, and analyze files.

What is your favorite aspect of this product?

It features a clean design and a straightforward folder architecture. Many people may be added to folders, so we might work with individuals instantly in the profile. We may provide input and receive notifications when there is an action that requires our attention. The cost is comparable to other business-oriented online storage providers. We are provided with plenty of storage space as well as organizational tools.

What do you dislike most about this product?

Whenever a smartphone is disconnected and synchronizing all of the freshly uploaded information towards that phone can become an issue. Because of the sheer amount of data, I'm not confident that this can be avoided. I desire there was a uniform user interface because various gadgets operate in different ways.

What recommendations would you give to someone considering this product?

This powerful technique is a comprehensive powerhouse that can be utilized as a centralized repository for all retention needs inside an organization. This may be accessible by all staff to retrieve files and then use them for their job, increasing overall work performance.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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