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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Grace-Ann O.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"The Best Business Cloud Storage Solution"

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is a very easy program to suar and it is under this that it differentiates it from the other programs that are on the market.

What is your favorite aspect of this product?

All sorts of files are accepted, and there is a specific folder for sharing them in Dropbox's user interface. Dropbox may save any of my files that are accidentally deleted for 30 days in a folder so that I can easily retrieve them if the need arises. Incredibly fast download and upload speeds are a hallmark of the Dropbox service. It's easy for me to upload and download things swiftly and easily without any issues at all. Also included is an excellent mobile app platform, which I use to share, upload and scan files. I highly recommend it!

What do you dislike most about this product?

Because to Dropbox customer care failings when there are problems, it is difficult to find a solution. To create room for additional data, the hard drive must be filled to its full capacity before any more may be added.

What recommendations would you give to someone considering this product?

If you need what I said previously, you may, of course, make use of Dropbox Business. Your business may count on it as one of the top providers of Cloud Storage. It's reliable and there's never any downtime with it.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Franchesca G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Perfect Cloud Storage SOlution"

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

its ease of use and its price that is not very high.

What is your favorite aspect of this product?

Dropbox has an easy-to-use user interface, supports all file kinds, and has a special folder for sharing files with others. Dropbox may save any of my files that are accidentally deleted for 30 days in a folder so that I can easily retrieve them if the need arises. Dropbox's download and upload speeds are astounding. I am able to upload and download things swiftly and easily without any issues. An excellent mobile application platform is included that I use to transfer, upload and scan files as well.

What do you dislike most about this product?

In the event of a problem, Dropbox's customer care is of little assistance; even after receiving feedback, the issue remains unresolved. When the storage capacity has been exhausted, files must be removed to create room for new ones. This is another problem.

What recommendations would you give to someone considering this product?

Consider Dropbox Business if you're a small team on a limited budget and require worldwide, simple access to files. It's a great way to communicate and keep track of file changes, creations, etc. in real time.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

Kaitlin B.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Dropbox Business - Powerful Software!"

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

the main difference is that it is very easy to use.

What is your favorite aspect of this product?

As a safe and solid space that you may keep papers and other stuff in, it's perfect. The "online folder" feature makes it simple to share access with others.

What do you dislike most about this product?

Editing is a complete waste of time and does not even come close to competing with other document sharing tools. It's a lot of money for what you receive. Static files can't be easily updated, and the editing procedure can't be easily shared.

What recommendations would you give to someone considering this product?

It's an excellent location to save papers for both current and historical use. You may use it like your own computer's file system, but make sure you don't need to modify papers often or you'll have to submit new versions every time.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

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