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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.2 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

86

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Mobility Support

86

Audit Trail

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

reliable cloud solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

I have never lost a file with dropbox or a file update. And that is a lot to say! With other software that I have used personally and corporately I have lost my job on several occasions. Dropbox is very stable.

What is your favorite aspect of this product?

The option to share links with external users is very simple and your privacy is editable. You can easily view the file history and recover previous versions in case you delete something by mistake. I have never lost a file using dropbox.

What do you dislike most about this product?

Sometimes the synchronization is delayed but with a little patience it is resolved. Update notifications can be annoying but it's a necessary evil.

What recommendations would you give to someone considering this product?

Initially try it for a couple of weeks in its free version to assess how easily your team could adopt it for daily work.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Erin M.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

One-Stop Data Storage Platform

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It's outstanding cloud storage and additional features like 2 Factor Authentication and Single Sign On.

What is your favorite aspect of this product?

The fact that I can use it to set up a quick virtual meeting room or touch base very fast.

What do you dislike most about this product?

It lacks a search function.

What recommendations would you give to someone considering this product?

I would recommend it to anyone looking for a perfect way to store data at a relatively low cost.

Pros

  • Performance Enhancing
  • Efficient Service
  • Saves Time
  • Client Friendly Policies

Jeffrey H.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

0utstanding Cloud Storage Partner

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Its additional features like lost file recovery, 2 factor authentication (2FA) and Single Sign On among others.

What is your favorite aspect of this product?

I like its capacity for large storage space and the fact that you can store files there and retrieve them from anywhere.

What do you dislike most about this product?

There's a concern with security, plus it's more expensive to host in comparison.

What recommendations would you give to someone considering this product?

I highly recommend it especially to large firms due to its very much needed additional features like 2 FA, SSO, File Recovery and Live Customer Support. Definitely the app to use.

Pros

  • Helps Innovate
  • Generous Negotitation
  • Transparent
  • Includes Product Enhancements

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