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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Aini T.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Without a doubt, one of the best.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Without a doubt, its profitability and quality-price ratio for more storage make it one of the best.

What is your favorite aspect of this product?

Perfect information synchronization.

What recommendations would you give to someone considering this product?

¡Reliable and affordable service!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Austin M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Very convenient.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Offline access and interface simplicity...

What is your favorite aspect of this product?

Strong cloud security measures and good storage limit.

What do you dislike most about this product?

Very convenient, that's all.

What recommendations would you give to someone considering this product?

Ideal for saving, accessing files and collaborating simultaneously....

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muttahir B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliable product that offers flexibility

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

The user experience and the ease of access. I've been a Dropbox customer for over a decade now and it truly is one of the best experiences I've come across. Dropbox does majority of the heavy lifting and that's the best part. I don't have to think much about the experience overall. It just works.

What is your favorite aspect of this product?

The ability to keep everything local or in the cloud, means you can almost isntantly have access to it, regardless of which device you are using. Sharing is alsoa cinch, by selecting who can see what, and more importantly, what they can do with it. Lose your PC or have a PC crash, simply load Dropbox again and everything is back where it was.

What do you dislike most about this product?

While the core functionality is fantastic, sometimes I wish there were more advanced features for file sharing, like password protection or link expiration dates. It would be great to have even more control over how I share my files with others.

What recommendations would you give to someone considering this product?

Highly Recommended product with very reliable collaboration and data management.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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