Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

Filter By

Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Reliable
  • Saves Time

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

86

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Electronic Signatures

85

Large File Optimization

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Availability and Quality of Training

85

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Fred R.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Mobile-first file storage and sharing solution

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business indexes files in any repository so users can find, edit, share, and update files easily. Dropbox powerful search does a full-text search and surpasses the need to dig deep to find the most updated file within seconds.

What is your favorite aspect of this product?

It employees search for a particular file, the system will automatically suggest an updated version if it exists from any repository, even when employees have no idea that it was updated.

What do you dislike most about this product?

The interface follows a traditional folder structure to store files. For example, the marketing team can't have a separate interface than the HR team.

What recommendations would you give to someone considering this product?

Use of Dropbox Business helps businesses avoid going through the long and resource-intensive process of developing and maintaining their own content management platform.. It doesn't restrict on the number of folders employees can create. It even allows users to pin, star or bookmark important content.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

brianna o.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

An amazing cloud storage platform.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is very easy to organize, share or access files and to search files by its name. You can easily share files with any account. It provides recovery of lost files and more effective team collaboration. Shared files are access able throughout the world anytime. You don’t need to upload file again and again after editing. You just need to update and share by just giving link if the person is in your team and has given access. You can keep track on who is editing the files. It is more professional and business focused.

What is your favorite aspect of this product?

It is designed for a modern collaborating workspace to save your time. It is very easy to collaborate with co-workers for projects.

What do you dislike most about this product?

It fails to give metadata like the date and time of the creation of file. It takes a lot of time to upload large files. The most expensive plan hasn’t even enough storage. It has a great interaction with third parties like canva, slack, zappier, otter, etc. which makes your work easier. Private Key management is missing. It has some sync conflicts result in multiple copies of a file which could be confusing.

What recommendations would you give to someone considering this product?

It is recommended and trusted, your company can easily rely-on it. Free version is ok but I would recommend the paid plan if you want sufficient storage.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Respectful

Sabrina G.

  • Role: Operations
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Amazing Product with trailblazing features!

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

I love this product because there is so much that is integrated into dropbox that allows you to utilize it across multiple platforms.

What is your favorite aspect of this product?

I love the fact that you can utilize the product across multiple platforms including his integration with Microsoft teams it makes it much easier to drop and drag documents and collaborate with Teams.

What do you dislike most about this product?

There is not much that I dislike about the product I wish that all subscriptions allow the search throughout the document feature.

What recommendations would you give to someone considering this product?

If you are interested in this product don’t hesitate any longer this is such a great pride that it allows you to easily collaborate it integrates with multiple interfaces it is very conducive to efficient operations and collaboration.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Dropbox Business Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019