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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

David L.

  • Role: Operations
  • Industry: Retail
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2024

easy to start, time saver, trustworthy

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

desktop access, intuitive use

What is your favorite aspect of this product?

desktop access, like local folder

What do you dislike most about this product?

not able to see others' edits in real time

What recommendations would you give to someone considering this product?

evaluate the common use case first

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Client's Interest First

Vivek K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Amazing platform for larger cloud storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

By using dropbox they provide us a good file sharing and storage feature as we are able to store our larger files easily and managing our lot of data at a one place which is very beneficial for us along with that they provide a secure and best platform for cloud storage also we have a option to access files offline which is very amazing.

What is your favorite aspect of this product?

Dropbox provide a secure and good platform for cloud storage it has best features which helps us to manage our larger file and data with using dropbox we are able to share and access our data from anywhere. it also has good integration facility which helps us to integrate with other application and with using their api's we are able to provide a cloud platform to our applications.

What do you dislike most about this product?

sometime i faces loading issues in the dropbox but it provide a best and secure platform which is very amazing for us.

What recommendations would you give to someone considering this product?

There are sufficient features which should be in good cloud storage platform as it takes lesser time to upload and manage business documents and larger files which overall increases our work efficiency the best part is we are able to access of files from anywhere which is very excellent features. i will sure recommend this software

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Aishwarya B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Organization features

What is your favorite aspect of this product?

Team sharable aspect

What do you dislike most about this product?

A lot of the times server is down

What recommendations would you give to someone considering this product?

Better timely help

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Trustworthy

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