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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

William P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

file sharing is simplified

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Compared to other programs, the mobile application is easy to use to work and all files are accessible from the comfort of your phone.

What is your favorite aspect of this product?

I like Dropbox for the security it provides when it comes to storing essential documents that you need to keep safe on the go is made possible by the use of its password-protected system.

What do you dislike most about this product?

I would like to see improvements in the first Dropbox configuration; I've noticed other programs are simpler and more intuitive and the most basic plans don't seem to make sharing as simple as it could be.

What recommendations would you give to someone considering this product?

I recommend Dropbox for collaborative work in the office, especially for working from home, it is also useful to keep separate versions of files (unlike Google, which, for some unknown reason, allows you to have many files with the same name in the same folder) .

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md Golam A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Effective content collaboration,& secured storage

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox for Business provides optimized documents collaboration, file sharing, and secured storage facilities very efficiently than others.

What is your favorite aspect of this product?

Working in a single document with mass people is easy and secure. The storage facility is excellent. It is just like another drive of my computer storage.

What do you dislike most about this product?

Handling third-party app is time-consuming though it is secured.

What recommendations would you give to someone considering this product?

For better teamwork with co-workers, Dropbox is the best in terms of security, efficiency, and price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayur G.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Best backup tool

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business has automatically data sync features that ask us the locations where to sync data from and then it keeps automatically backup of those locations.

What is your favorite aspect of this product?

Dropbox Business has easy access to any device and any place so we can access our data offline and online anytime.

What do you dislike most about this product?

Dropbox doesn't have all media support as google drive has and other applications integrations to play media directly via the web without the need of downloading anything.

What recommendations would you give to someone considering this product?

I recommend dropbox business for organizational purposes only.

Pros

  • Efficient Service
  • Acts with Integrity
  • Client's Interest First
  • Generous Negotitation

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