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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

3rd-Party Integrations

85

Data Loss Prevention

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Pierre R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Workplace administration.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is great for app integration with most productivity apps, including Microsoft 365 and Google Workspace, so work teams have a unified home for work.

What is your favorite aspect of this product?

I like Dropbox to make a backup copy of any file that you save with the Dropbox panel integrates seamlessly with Mac and Windows operating systems, beneficial for file synchronization on all devices connected to the account allows you to recover deleted files up to for 180 days.

What do you dislike most about this product?

Dropbox is not an inexpensive alternative

What recommendations would you give to someone considering this product?

I recommend Dropbox offers a clean and elegant interface to manage files, share a folder of images or return digital files, but not before forgetting that desktop, mobile and web applications work effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Emma B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Files can be stored and shared at the same time

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Although large files are becoming more common, there are a few concerns to be aware of, including confusing characters, security, and information leakage. There is a free service, but the other party may click in the wrong place because it is full of advertising, or they may wonder whether you sent a link since it is an advertisement, but Dropbox eliminates all of those issues. Because a minute can be viewed in real-time, all members can have a common understanding of the problems to be considered at the next meeting. Every note is available in real-time. Notes can be shared through URL.

What is your favorite aspect of this product?

You can easily share large data both within and outside of the company, and it is secure, so you may use it without hesitation. If you upload the necessary files, you will be able to access and use them from any location, making it unlikely that you would forget about your resources. Because the minutes may be entered online, it is preferred that all members who attended the meeting take the minutes and identify any flaws until the next meeting.

What do you dislike most about this product?

We also handle quite large files, such as movies, so it is not necessary to increase the number of users; thus, having a plan that just varies in capacity would be perfect.

What recommendations would you give to someone considering this product?

Because we have plenty of space, I'm uploading everything. When you arrange your files into folders, you can quickly discover what you're searching for. Because you may share any file while changing the sharing settings, you can fully leverage file sharing not only within the organization, but also with clients and business partners.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jeremy B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Protect and share files and documents

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is innovative to backup all photos as they are added, it also provides an admin panel to control files centrally.

What is your favorite aspect of this product?

Like Dropbox allows you to share files and send file requests, with the option to leave comments on files and collaborate with Microsoft Office, it is also useful for recovering deleted files and maintaining version histories in case of recovering old versions of files.

What do you dislike most about this product?

With Dropbox we have no problem, it is very useful, simple and with the functions that are required in our work area, some setbacks were resolved by the customer service team.

What recommendations would you give to someone considering this product?

I recommend Dropbox to have the important files of the organization at hand, just by opening an app on the cell phone, it is an excellent tool for saving in the cloud, with the possibility of creating different folders and sub folders.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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