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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Andrea G.

  • Role: Operations
  • Industry: Government
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

Smart workspace

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Creating, editing and sharing cloud content from Sheets and Slides and also from then Google Docs. Sharing work with team members from any computer, web browser or mobile device

What is your favorite aspect of this product?

256-bit AES and SSL encryption. Remote wipe and account transfer

What do you dislike most about this product?

The training materials that are available online are limited

What recommendations would you give to someone considering this product?

Collaboration made possible any time and anywhere and everything teams need is stored all in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lainer A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Regularization of files in the cloud.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox is a tool that allows you to have a safe and accessible backup of files and information of each project, favorable and convenient for sharing file information with other specialties or areas of the company, practical to instantly update any change allowing the access to the most recent copy of files as well as allows the recovery of documents and files just by clicking the undo button.

What is your favorite aspect of this product?

I like Dropbox for its flexibility for the instant upload of project information, it is effective and collaborative for him to send large files related to the project phases, and migration to the cloud to clients and work teams simply copy and paste through A link to send, it is useful and practical to create backup copies on servers, it also allows file sharing with other areas of the organization and clients.

What do you dislike most about this product?

With Dropbox you have to pay for additional storage I think it is expensive to upgrade.

What recommendations would you give to someone considering this product?

I recommend Dropbox is simple to access files and folders from a PC or mobile access, and it also has a mobile application for iOS, Android and smartphone to download and connect from your mobile.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hellen L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

"Fantastic Online Files Storage "

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Dropbox Business is a great online cloud content storage and Collaborator. It sync your files and automatically uploads documents from camera roll to the cloud.

What is your favorite aspect of this product?

Assurance of easy access to your files and sharing them any time you want.

What do you dislike most about this product?

I crown it's vendor hence Dropbox Business has it all.

What recommendations would you give to someone considering this product?

I would like to recommend Dropbox Business tool to all of them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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