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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Wunmi F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Useful product!

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Only product I can use for sending a large # of pics for events.

What is your favorite aspect of this product?

Usability and ease

What do you dislike most about this product?

Nothing, it does exactly what I need it to do!

What recommendations would you give to someone considering this product?

Use it, especially if you need a way to share photos or large files in a restricted industry.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Saves Time

Maria kemi W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Dropbox just gets the basics right.

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

Reliable security provisions for saved files is an area where Dropbox really excels and differentiates itself from other substitute software products. With provisions like encryption, two factor authentication and automated file backups, Dropbox provides a reliable security framework that ensures that my mind is at peace when I save my files on the platform.

What is your favorite aspect of this product?

I like the electronic signature capability of Dropbox. With Dropbox electronic signature feature, I am able to sign documents shared with me or my team seamlessly from within Dropbox, without the need to maintain a third party e-signature tool. Having file storage and electronic signatures implemented on the same software enables me to automate and streamline two key work activity in my day to day operations.

What do you dislike most about this product?

Honestly, I dis-like nothing about Dropbox. Dropbox does a very good job for me and my team and I believe there is currently no file storage or management expectation I have, which have not been met with Dropbox.

What recommendations would you give to someone considering this product?

I always advise a trial of a software product before full implementation and I will advocate same for individuals and teams seeking to adopt Hellosign.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ricardo F.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

It's a good product

Likeliness to Recommend

7 /10

What differentiates Dropbox Business from other similar products?

It's a very well structured product

What is your favorite aspect of this product?

it's clean and well organized

What do you dislike most about this product?

There are other options like google drive that might be better

What recommendations would you give to someone considering this product?

It's a good product, it does what it promises

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

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