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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Mariana G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Complete file management solution

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

It is different since it consists of real-time functions and allows you to edit documents, comment on files and work as a team in a synchronized way.

What is your favorite aspect of this product?

I like the automatic synchronization of the changes made, as well as the possibility of accessing files from anywhere, they facilitate mobility and flexibility.

What do you dislike most about this product?

I don't like the standard plans - they may have storage limitations, which can lead to paying more to upgrade to one that has more storage capacity.

What recommendations would you give to someone considering this product?

I recommend this program, it facilitates collaboration between teams and employees by allowing quick and secure file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Excellent for collaboration and security.

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Files are automatically synced across all users' devices, ensuring everyone is using the latest version. You can securely exchange files and folders with colleagues, clients and partners, making cooperation easier.

What is your favorite aspect of this product?

Like Dropbox Business, business files can be accessed from any device with an Internet connection, making remote work and mobility more convenient. The ability to restore deleted files or revert to previous versions reduces the risk of data loss. A centralized console allows you to manage users, monitor activity, and establish security policies.

What do you dislike most about this product?

While some plans provide unlimited storage, others contain limitations that may be insufficient for enterprises with high data storage requirements..

What recommendations would you give to someone considering this product?

The ability to restore deleted files or revert to previous versions reduces the risk of data loss. A centralized console allows you to manage users, monitor activity, and establish security policies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aakanksha D.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Best product for Team Cloud Storage Sharing

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

The additional esignature and team collaboration features make it more easier for users.

What is your favorite aspect of this product?

Administrator Console

What do you dislike most about this product?

There’s not a dedicated tab for photos

What recommendations would you give to someone considering this product?

It’s great if one wants to customize a file after sharing it and track user analytics.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Helps Innovate

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