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Dropbox Business Logo Award Winner Product Badge
Dropbox Business Logo Award Winner Product Badge
Dropbox

Dropbox Business

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Dropbox Business
9.0 /10

What is Dropbox Business?

Dropbox Business is a file sharing package offered by Dropbox, and that is targeted specifically at companies and enterprises. Organize all your team’s content, tune out distractions, and get everyone coordinated with the world’s first smart workspace.

Company Details


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Awards & Recognition

Dropbox Business won the following awards in the Content Collaboration category

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Dropbox Business Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropbox Business.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropbox Business?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 86

Team Collaboration

87

Access Control and Rights Management

87

Real-Time Synchronization

87

Drag and Drop User Interface

87

Enterprise Grade Security Controls

86

Audit Trail

86

Mobility Support

86

Large File Optimization

85

Electronic Signatures

85

Data Loss Prevention

85

3rd-Party Integrations

85

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

87

Ease of Data Integration

86

Usability and Intuitiveness

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Ease of IT Administration

84

Ease of Customization

84

Vendor Support

82

Dropbox Business Reviews

Megan S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

My Fortress for Secure File Sharing

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Fort Knox Security. This ain't your average cloud storage. Dropbox Business boasts top-notch security features like encryption and access controls

What is your favorite aspect of this product?

Gone are the days of emailing massive files back and forth. Dropbox Business lets me share files and folders with a simple link. Collaborating with international design partners in Dubai or remote marketing teams becomes a breeze.

What do you dislike most about this product?

While Dropbox Business is fantastic for basic file sharing, it can get a bit clunky for real-time document collaboration. Sometimes, I find myself longing for a more integrated workspace where multiple users can edit documents simultaneously

What recommendations would you give to someone considering this product?

Establish clear file-naming conventions and folder structures from the start. This keeps your Dropbox Business organized and saves you from future headaches.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Acts with Integrity

Navadeep R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Dropbox Helps us in every Stage of business

Likeliness to Recommend

10 /10

What differentiates Dropbox Business from other similar products?

It has more security for our files than other tools

What is your favorite aspect of this product?

It helps me a lot in managing my business with its unique feature.

What do you dislike most about this product?

The tool is absolutely perfect in all ways.

What recommendations would you give to someone considering this product?

This tool helps all kinds of business to store and manage their data, and lot of features that makes your life much easier.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Bowen R.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

A Secure Cloud Citadel for Industry Files

Likeliness to Recommend

9 /10

What differentiates Dropbox Business from other similar products?

Cloud storage options are a dime a dozen, but Dropbox Business stands out for its robust security features and industry-leading compliance certifications. In the energy sector, where data security is paramount, that peace of mind is invaluable

What is your favorite aspect of this product?

Dropbox Business' security features are an absolute beast. Knowing our files are protected with 256-bit AES encryption and advanced intrusion detection gives us complete confidence when storing sensitive energy industry data

What do you dislike most about this product?

While Dropbox Business offers permission controls, granular access management could be improved. Right now, it can be a bit cumbersome to set up specific access levels for different team members and projects

What recommendations would you give to someone considering this product?

If your company deals with sensitive data, then Dropbox Business is definitely worth considering. Their commitment to security and user-friendly interface make it a perfect solution for teams of all sizes. Just remember, while it excels in security, it might not be the most feature-rich collaboration platform on the market.

Pros

  • Continually Improving Product
  • Efficient Service
  • Fair
  • Altruistic

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